FireStore DR-DV5000 User Guide
FOCUS Enhancements, Inc. warrants lasts or the exclusions or limitations of
this product against defects in materials incidental or consequential damages, so the
or workmanship as follows:above limitations or exclusions may not apply
to you. This warranty gives you specific legal
For a period of TWO years from the date rights. You may also have other rights which
of purchase, FOCUS Enhancements, Inc. vary from state to state.
will repair or replace the unit, at our option,
without charge for parts or labor. After theFor customers outside the USA or Canada,
period of TWO years, you must pay all please contact your dealer or distributor
parts and labor charges. for repairs or technical support. Refer to
document MANL-0907-XX for a list of
The limited warranty is extended only to International Dealers and Authorized Service
the original purchaser. It does not coverCenters.
damage or failure caused by or attributable
to Acts of God, abuse, misuse, improper orIn the United States or Canada, to obtain
abnormal usage, faulty installation, improperwarranty service, call or write the FOCUS
maintenance, lightning, or other incidences ofEnhancements, Inc. Technical Support Line
excessive voltage, or any repairs or tamperingfor a Return Material Authorization (RMA)
by other than a FOCUS Enhancementsnumber. Technical Support can be reached at:
authorized repair facility. It does not cover
replacement of batteries or other consumable
parts, transportation costs or damage inEmail:support@FOCUSinfo. com
transit. This warranty will become void if theTelephone: 408-370-9963. 8AM-5PM,
serial number or model number identificationMonday to Friday (PST)
has been wholly or partially removed or(Hint: Mondays tend to be the busiest)
erased. Repair or replacement under the Fax: 408-866-4859
terms of this warranty do not extend the Address: FOCUS Enhancements, Inc.
terms of this warranty. This warranty can 1370 Dell Ave.
not be modified by an agent of FOCUSCampbell, CA. 95008
Enhancements, Inc. unless in written and
signed by an officer of FOCUS
Enhancements, Inc. Please mark the RMA number clearly on
the outside of the package. Include a copy
Should this product prove defective inof your sales receipt, a brief description of the
workmanship or material, the consumerOs symptoms, your name, address, phone number
sole remedies shall be such repair orand any special shipping instructions. Then
replacement provided by the terms of deliver or ship the product, postage and shipping
this warranty. Under no circumstances shallcosts prepaid, to a FOCUS Enhancements
FOCUS Enhancements, Inc. be liable for authorized repair facility. For the name of
any loss or damage, direct, consequential, orthe nearest repair facility, contact FOCUS
incidental, arising out of the use of or inabilityEnhancements, Inc. Technical Support.
to use this product. Some states do not allow
limitations on how long an implied warranty
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