TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
AUDIOVIDEOSolutions
Adjust Antenna Location and Connection
Noisy Audio Snowy Video
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Multiple Image /
Noisy Audio
Color shift in picture
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment
Noisy Audio
ENGLISHInterference
Increase Volume
Check Mute
Check television SPEAKERS on/off
No Audio
Normal Video
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
Noisy AudioNo Video with Snow
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
?Program the Remote Control Again
Check Second Video Source Operation
No Video
No AudioMake sure that a PC is not connected to DVI (DIGITAL-IN) input.
Note: This HDTV Monitor is not intended to be used with a PC.
This is a normal condition to prevent image burn-in. This feature can
be turned off. However, turning off this feature may result in image
Picture shifts slightly (vertically)
when turned on, changing channels retention on screen (see page 19).
Normal Audio
or within a duration of two (2) hours
of viewing.
Adjust Color Settings
Change Channel
Normal AudioNo Color
Check Audio Is Set To Stereo or Mono, Not SAP
Wrong AudioNormal Video
Change CC (Closed Captioning) from Text Mode
Normal Audio
Black Box on Screen
Replace Remote Control Batteries
Normal Video
Normal Audio
Intermittent Remote Control Operation
No effect of TV front control panel keysControl panel may be locked. Press ACTION and TV/VIDEO buttons
on the TV front simultaneously, then quickly press ACTION and VOL
X buttons simultaneously.
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