ENGLISH
TROUBLESHOOTING
Normal Operation Call the Dealer Immediately
Is it okay?SolutionIf the following conditions occur, turn off the circuit
breaker, and then call your authorized Panasonic dealers
Y Air conditioner has been restarted, but does notY This is to protect the air conditioner. Wait until the airor servicenter.
operate for 3 minutes.conditioner begins to operate.
Y A sound like water flowing can be heard.Y This is the sound of refrigerant flowing inside the airY Abnormal noise is heard during operation.
conditioner.
Y Water or foreign material gets into the remote
Y It seems that fog is coming out from the airY Condensation occurs when the airflow from the aircontrol by mistake.
conditioner.conditioner cools the room.
Y The room has a peculiar odor.Y This may be a damp smell emitted by the wall,Y Water leak from the indoor unit.
carpet, furniture or clothing in the room.
Y During Automatic Vertical Airflow setting,Y This is to remove smell emitted by the surroundings.Y Switches or buttons do not operate properly.
indoor fan stops occasionally.Y The circuit breaker switches off frequently.
Y The outdoor unit emits water or steam.Y In COOL/DRY operation, moisture in the air
condenses into water on the cool surface of outdoorY Power supply cord becomes unusually warm.
unit piping that causes dripping.
Y (For Heat Pump Model only)Y This is to melt the frost which has accumulated onService information can be obtained by calling
Operation stops for about 12 minutes duringthe outdoor unit (defrosting operating). This will take(866)-292-7292, for Hawaii residents call (808)-488-7779.
heating (The power indicator blinks.)no longer than about 12 minutes. Water drips from
the outdoor unit. Wait until this operation ends. (TheTo expedite the repair of your air conditioner:
power indicator will light up.)Y Please have your proof of purchase.
(Frost accumulates on the outdoor unit when the
outdoor temperature is low and humidity is high.)Y List all symptoms the unit is exhibiting.
Y (For Heat Pump Model only)Y This is to prevent undesired cooling effect during
During heating operation, indoor fan mayheating operation.
run at on and off conditions.
Abnormal Operation
Check the following points before calling for repairs or service. If the malfunction persists, please contact your nearest
servicenter. For assistance, please call: (866)-292-7292, for Hawaii residents call (808)-488-7779.
Symptoms? Please check
Y The air conditioner does not operate.Y Has the circuit breaker been tripped?
Y Is the timer being used correctly?
Y Air conditioner produces loud noise duringY Is the installation work slanted?
operation.Y Is the front grille closed properly?
Y The air conditioner does not cool or warmY Has the temperature been set incorrectly?
effectively.Y Are the filters dirty?
Y Are the intake or outlet vents of the outdoor unit
obstructed?
Y Are all windows and doors closed?
Y Remote control / display doesnOt work.Y Batteries not inserted?
Y Batteries correctly inserted (+) and (�)?
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