Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,Panasonic Sales Company, Division of Matsushita Electric
Division of Matsushita Electric Corporation of Americaof Puerto Rico, Inc.
One Panasonic Way Secaucus, New Jersey 07094Ave. 65 de Infanter?a, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic DVD Player/Recorder
Limited Warranty
Limited Warranty CoverageLimited Warranty Limits And Exclusions
If your product does not work properly because of a defect in materials orThis warranty ONLY COVERS failures due to defects in materials or workmanship, and
workmanship, Panasonic Consumer Electronics Company or Panasonic SalesDOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO
Company (collectively referred to as Othe warrantor�) will, for the length of the periodDOES NOT COVER damages which occurred in shipment, or failures which are
indicated on the chart below, which starts with the date of original purchase (Owarrantycaused by products not supplied by the warrantor, or failures which result from
period�), at its option either (a) repair your product with new or refurbished parts, or (b)accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
replace it with a new or a refurbished product. The decision to repair or replace will beinstallation, set-up adjustments, misadjustment of consumer controls, improper
made by the warrantor.maintenance, power line surge, lightning damage, modification, or commercial use
(such as in a hotel, office, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Servicenter or other Authorized Servicer, or
Product or Part NamePartsLabordamage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER OLIMITED
DVD PlayerOne (1) YearNinety (90) Days
WARRANTY COVERAGE�. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL
DVD RecorderOne (1) YearOne (1) YearOR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As
examples, this excludes damages for lost time, travel to and from the servicer, loss of
Rechargeable Batteries,
media or images, data or other recorded content. The items listed are not exclusive, but
DVD-RAM Disc (inare for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
Ten (10) DaysNot Applicable
exchange for defectiveTHE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF
item)THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
During the OLabor� warranty period there will be no charge for labor. During the OParts�damages, or limitations on how long an implied warranty lasts, so the exclusions may
warranty period, there will be no charge for parts. You must carry-in or mail-in yournot apply to you.
product during the warranty period. If non-rechargeable batteries are included, they are
not warranted. This warranty only applies to products purchased and serviced in theThis warranty gives you specific legal rights and you may also have other rights which
United States or Puerto Rico. This warranty is extended only to the original purchaservary from state to state. If a problem with this product develops during or after the
of a new product which was not sold Oas is�. A purchase receipt or other proof of thewarranty period, you may contact your dealer or Servicenter. If the problem is not
original purchase date is required for warranty service.handled to your satisfaction, then write to the warrantorOs Consumer Affairs Department
at the addresses listed for the warrantor.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA(7262) or visitPARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
Panasonic Web Site: http://www.panasonic.comWARRANTY ARE YOUR RESPONSIBILITY.
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
(787)-768-2910.
Customer Services Directory (ONLY FOR U.S.A.)
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and
Reference
all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday�Friday 9 am�9 pm; Saturday�Sunday 9 am�7 pm, EST.
Web Site: http://www.panasonic.comAccessory Purchases:
You can purchase parts, accessories or
1-800-332-5368 (Customer Orders Only)
locate your nearest servicenter by visitingPanasonic Services Company 20421 84th Avenue South, Kent,
WA 98032
our Web Site.
(6 am to 5 pm Monday�Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:
Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910
Product Service
1. Damage requiring servicN The unit should be serviced by qualifiedeProduct information
service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; orFor product information or assistance with product operation:
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; orIn the U.S.A., contact the Panasonic Customer Call Center at
(d) The unit does not operate normally or exhibits a marked change in
1-800-211-7262, or e-mail
[email protected], or web
performance; or
site (http://www.panasonic.com).
(e) The unit has been dropped or the cabinet damaged.
2. ServicingN Do not attempt to service the unit beyond that described in
these operating instructions. Refer all other servicing to authorizedIn Canada, contact Panasonic Canada Inc. Customer Care Centre at
servicing personnel.1-800-561-5505, web site (www.panasonic.ca), or an authorized
3. Replacement partsN When parts need replacing ensure the servicerServicentre closest to you.
uses parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes mayIn other areas, consult your dealer.
RQT6549result in fire, electric shock, or other hazards.
4. Safety checkN After repairs or service, ask the servicer to perform
26safety checks to confirm that the unit is in proper working condition.