9. BEFORE YOU CALL AN ENGINEER
If you encounter problems with your TV-Video Combi, theseSome of the menu lines can be selected, but are without
could be caused by one of the following. You can also call thefunctions:
customer service centre in your country.?Recording is in session; if required, cancel recording session.
The telephone number is listed in the enclosed warranty
Cassette is jammed in the TV-VIDEO Combi:
information packet or on the last page of the manual cover.?Don't use force. Switch off with the8 power switch for 30
Have the model number (MODEL NO) and the productionseconds, then switch it on again.
number (PROD.NO) of your video recorder ready. You can find
No playback on the TV-Video Combi:
both numbers printed on the type plate fixed at the rear of the
set.?There is no recording on the cassette: Change the cassette.
Poor quality playback on the TV-Video Combi:
Your TV-Video Combi does not respond to any button being
?The cassette is badly worn or of poor quality: Use a new
pressed:cassette.
?TV-Video Combi has been switched off using the power switch?Tracking is not properly adjusted: Turn to chapter 'PLAYBACK
8:switchmachineononleftsideusingthepowerswitch.
FUNCTIONS' and read the section 'Eliminating picture
?There is no power supply: Check the power supply.interference'.
?A programmed recording is currently being made: If desired,
cancel the programmed recording pressing theSTANDBYm
Poor playback of recordings made via the scart socket
button (for longer than 3 seconds).EXT:
?Parental control is on: Switch the parental control off.
?Recording copy-guarded data via the scart socketEXT can
lead to picture/sound distortions. This is not a fault in your
Remote control does not work
machine.
The red standby lamp (STANDBY5) does not blink, if one of the?Turn to chapter 'TV FUNCTIONS' and read the section 'Selection
buttons on the remote control is pressed:of picture settings (SMART PICTURE)'.
?Remote control not pointed toward the TV-Video Combi: Point the
remote control at the TV-Video Combi.The TV-Video Combi will not record:
?There is a technical problem: Take out the batteries, wait for 10?The TV channel is not stored or not selected properly: Check TV
seconds and place them back.
channels stored.
?Batteries are weak: Change the batteries.?You have loaded a cassette which is erase protected: Undo the
erase protection on the cassette.
Technical problem:
?Switch machine off using power switch8 , wait 30 secondsProgrammed recording does not work:
and switch back on.
?You have not set the TIMER properly: Check the TIMER blocks.
?You can reset the settings on your set (careful: all information will?Clock/date were set incorrectly: Check clock/date.
be deleted):?You have put in a cassette that is erase protected: Undo the
1. Switch machine off using power switch8 .
erase protection on the cassette.
2. Press them button on the machine and hold button. Switch?'VPS/PDC' switched on but 'VPS/PDCtime' wrong: 'Enter
back on using power switch8 .
'VPS/PDCtime exactly to the minute. Have the aerial checked.
3. If the standby lamp (STANDBY5) on the set begins to blink,?Machine is being used for other video recorder functions at time
release them button.of beginning of recording (e.g.: for playback). Switch off video
The machine settings are reset and the data memory is deleted.
recorder functions before beginning recording session (press
STOP hbutton).Checkcassette.
No picture (black/blue picture):
?The red standby lamp (STANDBY5) on the front of the set is not?After a 'programmed recording with Video Plus+' the programme
number of the TIMER block does not correspond with the desired
lit up:programme number:
TV-Video Combi switched off: Switch on the set using the mains
1. Confirm the PlusCode programming number using theOK
switch on the left side of the unit.button.
There is no power supply: Check the power supply.2. Press theTIMERk button.
?The red standby lamp (STANDBY5) on the front of the set is lit:3. Change the programme number displayed in the 'PROG.'
TV-Video Combi switched off automatically: Switch it back onentry field.
using the;Pq button.4. Confirm with theTIMERk button.
Switched to the programme number of an external source, e.g.:
'Smart Clock' setting does not work:
'E1' for the scart socketEXT , but the attached device is
turned off: Switch on external device or choose a different?You have stored a TV channel on programme number 'P01' that
does not transmit TELETEXT: On 'P01' store a TV channel that
programme number.transmits TELETEXT.
A TV channel (programme number) has been chosen but there is
no reception on this channel: Select the correct TV channel.?Poor TELETEXT reception: Store a TV channel on 'P01' with
good TELETEXT reception.
No reception: Have the aerial checked.
?You have not activated the Smart Clock function: Switch the
function 'ON'.
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