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12 Problems
OGhost� or double imagesNo sound when using DVI to HDMI connection
Y This may be caused by obstruction to the antenna due to high riseYVerify whether you properly connected the audio cable to the
buildings or hills. Using a highly directional antenna may improve theDIGITAL AUDIO INor ANALOG AUDIO IN L/Rconnector of the
picture.TV.
YVerify whether you selected the connected device in the Installation
No powermenu, Select your connections and if you linked it to HDMI 1,2 or 3,
YVerify that the TVOs AC power cord is plugged into the mains socket.according to where you made the connection.Also verify if you
Y Unplug the television, wait for 60 seconds.Then re-insert plug into theselected DIGITAL AUDIO IN or AUDIO IN L/R in the same
mains socket and turn on the television again.Connections menu.
No pictureGood sound but poor color or no picture
YVerify antenna connections at the bottom of the TV to see if they areY Adjust the contrast, color, tint and brightness setting.
properly connected to the TV.Y Select Reset AV settings in the Installation menu.
YPossible broadcast station trouble.Try another channel.
Y Adjust the contrast and brightness settings.Snowish picture and noise
YVerify the Closed Captions control. Some TEXT modes could block theYVerify the antenna connection.
screen.
YVerify if you selected the correct AV source.Television not responding to remote control
YVerify whether the batteries are working. Replace if necessary.
No picture and power turned onY Clean the remote control sensor lens on the monitor.
YYour TV has a protective mode in case there is too much heat build-up.Y Operating range between TV and the remote control should not be
Verify the clearance around the vents of the device to be certain there> 240�.
are no blocking walls or cabinets which would limit the air flow.YYou can still use the buttons at the side of your TV.
Picture position adjustmentThe software will not install
When displaying a High Definition signal from the YPbPr inputs orPossibly the operating system is wrong.
HDMI input, if necessary, you can adjust the picture position to theGo to www.philips.com/welcome to see which operating systems are
center of the screen with the cursor left/right or up/down buttons onsupported.
the remote control.This may be needed due to slight differences in
output signals from different brands and types of HD sources boxes.No stable or not synchronized VGA picture
Y Check if you have selected the correct VGA mode in your PC.
Most High Definition receiver boxes also have picture-positioning
controls in their menu systems. If the TV cursor controls run out ofControl of accessory devices
range before the picture is correctly positioned, the receiver boxY The infrared signals of the screen may influence the reception
controls will need to be adjusted.sensibility of other peripherals
Solution: replace the batteries of the remote control of other devices.
No photo, music or video play or in poor quality onlyE.g. keep away a wireless headphone from within a radius of 50�.
YVerify if the source complies with a supported code.
Standby
No soundYour TV consumes energy in standby mode. Energy consumption
Y Increase the VOLUME.contributes to air and water pollution.
YVerify that the TV is not muted, press the MUTE button on the
remote control.After improper shutdown
Y When no signal is detected, the TV automatically turns off the sound.If your TV has been shutdown in an improper way (e.g. power drop,
This is proper operation and does not indicate a malfunction.power cord plug out), starting up the TV again will take a longer time
than usual.
Sound and picture interruptions using HDMI to HDMI
connection
Y If it occurs occasionally, perhaps there is something wrong with the
broadcasted program.) If your problem is not solved
Y If it occurs persistently, see the manual of your connected device toTurn your TV off and then on again once.
verify the necessary adjustments.Never attempt to repair a defective TV yourself.
Y Alternatively, connect an extra audio cable (either an analog or a digitalCheck with your dealer or call a TV technician.
audio cable) from your connected device to your TV.
Verify whether you selected the connected device in the InstallationTelephone number Philips Customer Care Center: 1-888-
menu, Select your connections and also select the respective audioPHILIPS (744-5477)
input in the same Connections menu.Please, have the Model and Product number which you can find at the
Y Limit the HDMI cable length to max 5 m.back and the bottom of your television set ready, before calling.
YVerify if the connected device is properly selected in the Installation
menu, Connections, according to the connection you have made HDMI
1or 2.
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ACEC
