SYMPTOMSSUGGESTED STEPS TO TAKE
GeneralTV is not Ensure the batteries are inserted into the remote control according to the illustration in the battery
responding to compartment. Refer to page 4.
Remote Control
Reset the television by disconnecting the power plug from the wall
outlet for 10 seconds and then reconnecting it again.
GeneralRemote control is Clean the remote control and the remote control sensor window on the TV.
not working
Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the wall.
GeneralNo Picture on the Check antenna connections. Are they properly secured to the TV ANT 75 ohm plug?
TV screen
Check the TUNER MODE control for the correct tuner setting.
Try running the Autoprogram feature to find all available channels (refer to page 9).
Press the AV button on the remote control to make sure the correct signal source is selected
(FRONT, AV1, AV2, Current Channel, etc.).
Note: SVHS can only be selected if a S-VHS device is connected and powered on.
GeneralTV Displays white Some DVD Discs are encoded with as much as 30% more video information to give the best
lines in letterbox possible picture quality. With the DVD Player in the 16:9 picture format, the playback of this
when viewing a type of disc with extra video information can produce a number of small white lines in the
DVD discupper portion of the black letterbox area. With some of these discs, this problem is inherent
and does not require a service call.
If your problem is not solvedTelephone number Philips Customer
Turn your TV off and then on again once.Care Center: 1-888-PHILIPS (744-5477)
Please, have the Model and Product number which you can find at
Never attempt to repair a defective TV yourself.the back of your television set ready, before calling.
Check with your dealer or call a TV technician.
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