Troubleshooting
EnglishWARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the
warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
ProblemSolution
No power� Check if the AC power cord is properly connected.
� Press Standby-On key on the DVD player.
No picture� Check if the TV is switched on.
� Check the video connection.
Distorted picture� Sometimes a small amount of picture distortion
may appear. This is not a malfunction.
Completely distorted picture or� Make sure the NTSC/PAL setting at the DVD
black/white picture with DVDplayer matches the video signal of your television.
or Video CD(See NTSC/PAL Conversion/Settings)
No sound or distorted sound� Adjust the volume.
� Check that the speakers are connected correctly.
� Select another audio language (if available on the
DVD video disc)
No audio at digital output� Check the digital connections.
� Check the settings menu to make sure the digital
output is set to ALL or PCM.
� Check if the audio format of the selected audio
language matches your receiver capabilities.
No sound and picture� Check that the SCART cable is connected to the
correct device (See Connecting to a TV)
Disc canOt be played� Ensure the disc label is facing up.
� Check if the disc is defective by trying another
disc.
Picture freezes momentarily� Check the disc for fingerprints/scratches and
during playbackclean with a soft cloth wiping from centre to edge.
No return to start-up screen when� Reset the unit by switching the player off, then on
disc is removedagain.
The player does not respond to� Aim the remote control directly at the sensor on
the remote controlthe front of the player.
� Reduce the distance to the player.
� Replace the batteries in the remote control.
� Re-insert the batteries with their polarities (+/�
signs) as indicated.
Buttons do not work or player stops� To completely reset the player, unplug the AC
respondingcord from the AC outlet for 5-10 seconds.
Player does not respond to some� Operations may not be permitted by the disc.
operating commands during playback.Refer to the instructions of the disc.
DVD Video player cannot read� Use a commonly available cleaning CD/DVD to
CDs/DVDsclean the lens before sending the DVD Video
player for repair.
If you are unable to remedy a problem by following these hints, consult your dealer or service
centre.
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ACEC
