Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
ProblemSolution
No power� Check if the AC power cord is properly connected.
No picture� Check if the TV is switched on.
� Check the video connection
Distorted picture� Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
Completely distorted picture or� Connect DVD Player directly to the TV.
black/white picture with DVD� Make sure the disc is compatible with the DVD/
Player.
� Ensure that the DVD PlayerOs TV System is set to
match that of the Disc and your TV.
No sound or distorted sound� Adjust the volume.
� Check that the speakers are connected correctly.
No audio at digital output� Check the digital connections.
� Check if the audio format of the selected audio
language matches your receiver capabilities.
Picture freezes momentarily� Check the disc for fingerprints/scratches and
during playbackclean with a soft cloth wiping from center to edge.
Disc canOt be played� The DVD+R/DVD+RW/CD-R must be finalized.
� Ensure the disc label is facing up.
� Check if the disc is defective by trying another disc.
� If you have recorded a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
� Region code incorrect.
No return to start-up screen when� Reset the unit by switching the player off, then on
disc is removedagain.
The player does not respond to� Aim the Remote Control directly at the sensor
the Remote Controlon the front of the player.
� Reduce the distance to the player.
� Replace the batteries in the Remote Control.
� Re-insert the batteries with their polarities (+/�
signs) as indicated.
Buttons do not work or player stops� To completely reset the player, unplug the AC
respondingcord from the AC outlet for 5-10 seconds.
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ACEC
