Stains on loadWash/Rinse temperature not what I selected
Did you follow the manufacturer?s directions when adding Are the hot and cold water inlet hoses reversed?
detergent and fabric softener?See the Installation Instructions for more information. As your
Measure detergent and fabric softener. Use enough detergent frequency of loads washed increases, the water temperature
to remove soil and hold it in suspension.may decrease for hot and warm temperatures. This is normal.
Dilute fabric softener and add to the rinse portion of a cycle
only. Do not drip fabric softener on clothes.Garment damage
Is there above average iron (rust) in water?
Check the following:
You may need to install an iron filter.
Were sharp items removed from pockets before washing?
Did you properly sort the load?Empty pockets, zip zippers, and snap or hook fasteners
Sort dark clothes from whites and lights.before washing.
Did you unload the washer promptly?Were strings and sashes tied to prevent tangling?
To avoid dye transfer, unload the washer as soon as it stops.
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Load is wrinkled
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
Did you unload the washer promptly?
should move freely during washing.
Unload the washer as soon as it stops.
Did you properly add chlorine bleach?
Did you use the right cycle for the load being washed?
Do not pour chlorine bleach directly on load. Wipe up bleach
Use the Casual/Permanent Press cycle or another cycle with
spills. Undiluted bleach will damage fabrics.
low spin speeds (if available) to reduce wrinkling.
Did you follow the manufacturer?s care label instructions?
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
To reduce wrinkling of permanent press clothes and some ASSISTANCE OR SERVICE
synthetic knits, use a large load size to provide more space.
If you need assistance or service, please check ?Troubleshooting.?
Was the wash water warm enough to relax wrinkles, or
If you still need help, follow the instructions below.
are you using warm rinses?
If safe for the load, use warm or hot wash water. Use cold
If you need replacement parts
rinse water.
If you need to order replacement parts, we recommend that you
Are the hot and cold water hoses reversed? only use factory specified parts. These parts will fit right and work
Check to be sure the hot and cold water hoses are connected right because they are made with the same precision used to build
to the right faucets. See the Installation Instructions.every new WHIRLPOOL? appliance. To locate factory specified
parts in your area, call the dealer from whom you purchased the
Load is tangled or twistedwasher or a Whirlpool designated service company.
NOTE: If the power supply cord of this washer is damaged, it
Did you overload the washer?must be replaced by a special cord available from the dealer from
The wash load must be balanced and not overloaded. Loads whom you purchased the washer or a Whirlpool designated
should move freely during washing.service company.
Did you wrap items around the agitator?
For warranty information
Drop items loosely into the washer. Do not wrap items around
Contact the dealer from whom you purchased your washer.
the agitator.
Gray whites, dingy colors
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
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ACEC
