If You Need Service Or Assistance
Remember:
We suggest you follow these Motor running time depends on different things:
steps: number of door openings, amount of food stored,
temperature of the room, setting of the controls.
1. Before calling for assistance . . . Your new refrigerator may be larger than your
Performance problems often result from little old one so it has more space to be cooled. It also
things you can find and fix yourself without tools has a regular freezer instead of a frozen food
of any kind. compartment. All this means better refrigeration
and may require more running time than your old
If your refrigerator will not operate:
one.
l Is the power supply cord plugged into a live 2. If the problem is not due to one of the
circuit with proper voltage? (See page 4.)
above items* . . .
l Have you checked your home?s main fuses or Contact the dealer from whom you purchased
circuit breaker box?
the unit or an authorized Whirlpools?-? service
l Is the Refrigerator Control ON? company.
If there is a rattling or jingling noise or unfa- 3. If you need FSP? replacement parts* . . .
miliar sounds: FSP is a registered trademark of Whirlpool
l Is something on top of or behind the refrigerator Corporation for quality parts. Look for this symbol
making noise when the refrigerator is running? of quality whenever you need a replacement part
l New features on your new refrigerator make for your Whirlpool appliance. FSP replacement
new sounds. You may be hearing air flowing parts will fit right and work right, because they are
from the fans, timer clicks for the defrost cycle, made to the same exacting specifications used to
or defrost water draining in the defrost pan. build every new Whirlpool appliance.
To locate FSP replacement parts in your area,
If there is water in the defrost pan:
contact the dealer from whom you purchased
l This is normal in hot, muggy weather. The pan the unit or an authorized WhirlpoolSM service
can even be half full. Make sure the refrigerator company.
is level so the pan does not overflow.
If the light does not work: + When requesting assistance, please provide:
l Have you checked your home?s main fuses or model number, serial number, date of purchase,
circuit breaker box? and a complete description of the problem. This
information is needed in order to respond to
l Is the power supply cord plugged in to a live
circuit with the proper voltage? (See page 4.) your request properly.
If a bulb is burned out:
l See instructions for changing light bulbs on
page 8. Use appliance bulbs only.
If the motor seems to run too much:
l Is the condenser free of dust and lint?
l On hot days, or if the room is warm, the motor
naturally runs longer.
l If the door has been opened a lot, or if a large
amount of food has been put in, the motor will
run longer to cool down the interior.
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