nIs the food packaged correctly?
Check that all food is securely wrapped. If necessary,
repackage food according to the guidelines in the
ASSISTANCE
?Food Storage Guide? section. Wipe off damp food
containers before placing in the refrigerator.
nIs the control set correctly for the surrounding OR SERVICE
conditions?
Before calling for assistance or service, please check
Refer to the ?Setting the Control? section.
?Troubleshooting.? It may save you the cost of a service
nWas a self-defrost cycle completed?call. If you still need help, follow the instructions below.
It is normal for droplets to form on the back wall after
Contact the dealer from whom you purchased the unit or a
the refrigerator self-defrosts.
Whirlpool designated service company.
When asking for help or service, please provide a detailed
The doors are difficult to open
description of the problem, your model?s complete model
and serial numbers, and the purchase date. This
nAre the gaskets dirty or sticky?
information will help us to better respond to your request.
Clean gaskets and the surface that they touch. Rub a
thin coat of paraffin wax on the gaskets following
cleaning.If you need replacement parts
If you need to order replacement parts, we recommend
The doors will not close completelythat you only use Factory Specified Parts. Factory
Specified Pats will fit right and work right because they are
made with the same precision used to build every new
nAre food packages blocking the door open?
?
WHIRLPOOL appliance.
Rearrange containers so that they fit more tightly and
take up less space.To locate factory specified replacement parts in your area,
call our Consumer Assistance Center telephone number or
nIs the ice bin out of position?
your nearest designated service center.
Push the ice bin in all the way.
nAre the crisper cover, pans, shelves, bins, or
For further assistance
baskets out of position?
Put the crisper cover and all pans, shelves, bins, and If you need further assistance, you can write to Whirlpool
baskets back into their correct positions. See the with any questions or concerns at:
?Refrigerator Features? section for more information.
Whirlpool Brand Home Appliances
nAre the gaskets sticking?Consumer Assistance Center
Clean gaskets and the surface that they touch. Rub a c/o Correspondence Dept.
thin coat of paraffin wax on the gaskets following 2000 North M-63
cleaning.Benton Harbor, MI 49022-2692
nDoes the refrigerator wobble or seem unstable?Please include a daytime phone number in your
Level the refrigerator. Refer to the ?Door Closing and correspondence.
Alignment? section.
nWere the doors removed during product installation
and not properly replaced?
Remove and replace the doors according to the
?Reversing the Door Swing? section, or call a qualified
service technician.
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