Troubleshooting
Most laundering problems are easily solved if you understand the cause. Check the following
list for common-laundry problems you may have and their possible causes. Also refer to the
next page for common washer problems and how to solve them without calling for service. If
you still need help, see ?Requesting Assistance or Service? on page 22.
Common laundry problems
PROBLEM CAUSE
Brown, yellow l Chlorine staining
stains l Iron in water heater or pipes
l Iron and manganese in water
Dye transfer l Improper sorting
l Load not immediately removed from washer after end of cycle
Gray whites, l Improper sorting
dingy colors l Water temperature too low
l Not enough detergent
l Using soap in very hard water (use detergent in hard water)
Greasy looking l Fabric softener poured directly on clothes
spots l Not enough detergent
Lint l Improper sorting
l Paper or tissue in pockets
l Pilling being mistaken for lint
l Overloading
l Not enough detergent
Load too wet l Cold rinses
after spin l Cycle stopped before spinning is complete
Shrinking l Fabric type (some knits stretch during manufacturing-
laundering returns fabric to original size)
l Care label directions not followed
Snags, rips and l Items damaged before washing
holes l Misuse of chlorine bleach (do not pour directly on clothes)
l Sharp items not removed from pockets
l Overloading
l Fasteners not fastened
Stiff, rough l Using soap in very hard water (use detergent in hard water)
fabrics l Not enough detergent
l Line drying
Wrinkling l Overloading (leave more room for permanent press and knits)
l Load not immediately removed from washer after cycle
l Warm rinse water
l Fabric cycle selection incorrect
Yellow areas l Water temperature too low
(from body oils) l Not enough detergent
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ACEC
