Requesting Assistance or Service
EN
To avoid unnecessary service calls, please check the OTroubleshooting Guide� section. It may save you the cost of a
service call. If you still need help, follow the instructions below.
If you need assistance or service
Call the Customer Interaction Center telephone numberY Use and maintenance procedures.
Dial toll-free 1-800-253-1301. Our consultants areY Accessory and repair parts sales
available to assist you.
Y Specialized customer assistance (Spanish speaking,
When calling: Please know the purchase date, and thehearing impaired, limited vision, etc.)
complete model and serial number of your
Y Referrals to local dealers, service companies, and
appliance (see the "A Note to You" section).
repair parts distributors
This information will help us better respond to
Our service technicians are trained to fulfill the product
your request.
warranty and provide after-warranty service, anywhere in
Our consultants provide assistance with:
the United States.
Y Features and specifications on our full line of appliances
To locate the authorized service company in your area,
Y Installation informationyou can also look in your telephone directory Yellow
Pages.
If you need replacement parts
If you need to order replacement parts, weTo locate factory-authorized parts in your area, call our
recommend that you only use factory-authorized parts.Customer Interaction Center telephone number, your
These parts will fit right and work right, because theynearest authorized service center, or Factory Service
are made to the same exacting specifications used toat 1-800-442-1111.
build every new appliance.
For further assistance
If you need further assistance, you can write to ask
any questions or tell us about your concerns to:
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your corre-
spondence.
24 |