There is excessive heat or moisture (open container The Temperature is not set at a cool enough setting.
cooking, showers, etc.) in the room. Use a fan to exhaust Adjust the Temperature control to a cooler setting by turning
heat or moisture from the room. Try not to use heat-the knob clockwise. Turn the Fan Speed control to Turbo
producing appliances during the hottest part of the day.Cool.
The louvers are blocked. Install the air conditioner in a The air conditioner in the heating mode has insufficient
location where the louvers are free from curtains, blinds, Btu/h for the heating requirements of the room. Do not
furniture, etc.use the air conditioner as a primary source of heat.
The outside temperature is below 65°F (18°C). Do not try to
operate your air conditioner in the cooling mode when the Water drips from cabinet into your house
outside temperature is below 65°F (18°C).
The temperature of the room you are trying to cool is The air conditioner is not properly leveled. The air
conditioner should slope slightly downward toward the
extremely hot. Allow extra time for the air conditioner to cool outside. Level the air conditioner to provide a downward
off a very hot room.
slope toward the outside to ensure proper drainage. See the
Windows or doors to the outside are open. Close all Installation Instructions.
windows and doors.NOTE: Do not drill a hole into the bottom of the metal base
The Vent control is set to OPEN (on some models). Set the and condensate pan.
Vent control to CLOSED for maximum cooling and/or heating.
ASSISTANCE OR SERVICE
To avoid unnecessary service calls, please check the If you need replacement parts
?Troubleshooting? section. It may save you the cost of a service If you need to order replacement parts, we recommend that you
call. If you still need help, follow the instructions below.only use factory-authorized parts. These parts will fit right and
work right, because they are made to the same exacting
If you need assistance or servicespecifications used to build every new appliance.
Call the Customer eXperience Center telephone number. Dial toll-To locate factory-authorized parts in your area, call our Customer
free 1-800-253-1301 in the U.S.A. Our consultants are available eXperience Center telephone number, your nearest authorized
to assist you.
service center, or Factory Service at 1-800-442-1111 in the
When calling: Please know the purchase date, and the complete U.S.A.
model and serial number of your appliance.
This information will help us better respond to your request.For further assistance
If you need further assistance, you can write to ask any questions
Our consultants provide assistance with:or tell us about your concerns to:
Features and specifications on our full line of appliancesCustomer eXperience Center
553 Benson Road
Installation information
Benton Harbor, MI 49022-2692
Use and maintenance procedures
Please include a daytime phone number in your correspondence.
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing Please record your model's information.
Whenever you call to request service on your appliance, you
impaired, limited vision, etc.)
need to know your complete model number and serial number.
Referrals to local dealers, service companies, and repair parts You can find this information on the model and serial number
distributorslabel. See ?Electrical Requirements? for model and serial number
Our service technicians are trained to fulfill the product warranty location.
and provide after-warranty service, anywhere in the United Please record the model and serial number information below.
States.Also, record the purchase date of your appliance and the store's
name, address, and telephone number.
To locate the authorized service company in your area, you can
also look in your telephone directory Yellow Pages.
Model Number__________________________________________________
Serial Number __________________________________________________
Purchase Date__________________________________________________
Store Name ____________________________________________________
Store Address __________________________________________________
Store Phone ____________________________________________________
Keep this book and the sales slip together for future reference.
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ACEC
