BEFOREYOUCALL
Review this chart of troubleshooting tips first�you may not need to call for service at all.
PROBLEMPOSSIBLE CAUSESWHAT TO DO
W onOt runPower cord not plugged in.Push plug into outlet.
No power to outlet.Replace fuse, reset circuit breaker.
Freezer control set to OFF position.control (see page 5).Set freezer
Refrigerator is in automatic defrost.Wait 25 minutes for defrost cycle to end.
Room temperature less than 55! F.Relocate unit to proper climate (see installation on page 2).
Runs too long,TodayOs refrigerators start and stop more
too frequentlyoften to maintain even temperatures.
Normal at startup for new or recentlyWait 24 hours to completely cool down
installed units.(see temperature controls on page 5).
Prolonged or frequent door openings.This is normal. Minimize door openings.
Door not sealing.Check to see if something is preventing door from closing.
Base grille blocked.Unblock to allow warm air to exit unit.
Light not workingBulb burned out.Unplug refrigerator and change bulb (see page 11).
No power to unit.Check to see if power cord is completely plugged in.
GENERAL OPERATIONVisible glow inAppearance of a red glow or reflection is
freezer ventsnormal during the defrost cycle.
Warm air fromThis is normal air flow for condenser
cabinet bottomcirculation.
Cabinet vibratesCabinet not level. Weak floor.Level cabinet (see page 2.)
Odor in cabinetOdor producing foods not covered.Cover or wrap odorous foods tightly. Clean cabinet.
Noise, sounds andNormal noise.See Normal Operating Sounds page 13.
vibrations
NOISECabinet not level.Level cabinet (see page 2).
Freezer, refrigeratorControl set too warm.Adjust temperature control (see page 5).
too warm (soft ice cream)Prolonged door openings.Minimize door openings.
Room temperature less than 55! F.Unit will not run often enough to maintain proper temperatures.
Products with high sugar content may
not harden completely when frozen.
Freezer, refrigeratorControl set too cold.Adjust temperature control (see page 5).
TEMPERATUREtoo cold (food freezing)
Automatic icemakerSensor arm in up position.Adjust sensor arm down to ON position.
not working
Cabinet not level.Level unit (see page 2).
W ater supply not connected or restricted.Connect water supply, or clear obstructions.
Freezer too warm.Adjust freezer temperature control (see page 5).
ICEIce cubes have Old cubes.Discard; ice cubes may absorb odors which affect taste.
odor/taste
Bad water quality.Contact local water treatment company.
Food transmits odor/taste to ice.Wrap foods tightly.
Ice cubes sticking in traResidue from mineryals in the water.Wipe trays with vinegar-soaked cloth until clean.
Ice cubes evaporating Limited use of ice.Dump old ice cubes.
Moisture on cabinetNot unusual during periods of high humidity.
surface between doors
Moisture on inside cabinetHot humid weather.Normal.
walls or in crisper
Frequent or prolonged door openings.Minimize door openings.
Door not closed properly.Check to see if something is preventing door from closing.
Food not wrapped properly.Wrap or cover all foods tightly.
Foods dry outCrisper not tightly closed.Close crisper all the way.
MOISTURE
Temperature controls set too cold.Adjust temperature controls (see page 5).
Packages not wrapped or sealed properly.Wrap or cover all foods tightly.
Excessive moisture in Food not wrapped properly.Wrap or cover all foods tightly.
crisper
Hot, humid weather.Minimize door openings.
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ACEC
