What to do if...
If a fault occurs, before contacting our After-Sales Service, make the following checks to try and remedy the problem (* see
also the corresponding chapter in the user instructions).
ProblemCauseRemedy
The appliance is not ? No water supply. Open the tap.
working
The appliance does not load sufficient Clean the water supply tap filter.
water. Ensure there are no kinks in the water hose.
There is a power failure. Insert the plug into the mains socket.
Press the Start button.
Close the door.
Check the safety circuit breaker.
Starting the selected programme. The programme can be set to ?0? to start.
If crockery is not Insufficient rinse aid.Increase dosage *.
perfectly dry
Residual water in cavities. Load crockery at an angle.
If crockery is not The water jet does not reach the Arrange crockery so that items do not touch each
perfectly cleancrockery.other. Load crockery upside down.
Insufficient detergent. Follow recommended detergent dosage.
Unsuitable programme. Select a more intense wash cycle.
Spray arms blocked. The spray arms must be able to turn freely.
Spray arm nozzles clogged. Remove any impurities obstructing the water flow *.
Incorrect detergent/detergent too old. Use a good quality detergent.
Sandy or grainy Clogged filters. Check filters regularly/if necessary clean *.
residues
Filters incorrectly assembled. Insert the filter correctly *.
Colour of plastic parts Tomato/carrot juice, ... Depending on the material, if necessary use a
fadeddetergent with a greater whitening power.
Deposits on crockery
Removable Streaks on the crockery/glasses. Increase the rinse aid dosage *.
Streaks on glasses. Reduce the rinse aid dosage *.
Layer of salt on crockery/glasses. Close the salt container lid properly *.
Not removable Insufficient water softening, calcium Change water hardness setting, if necessary add salt *.
deposits.
Opaque glasses/ glasses Cannot be washed in the dishwasher. Use suitable glasses.
not sparkling
Rust on cutlery Not made of stainless steel.Use suitable cutlery.
Identifying appliance The START indicator lamp flashes. Ensure the filter assembly is not clogged and that
faults Indicator F... (if provided).there is no interruption to the water supply
(if necessary, clean the filters *). Start the programme
again. Press the START button for 2 seconds, until the
START indicator lamp switches off. Select a new
programme and press the Start button again.
If after carrying out the above checks the malfunction persists or appears again, turn the appliance off and turn off the water
supply tap, then call our After-Sales Service (see guarantee).
Before contacting our After-Sales Service, take note of the following:
The nature of the fault
The appliance type and model
The service code (the number indicated on the adhesive rating plate)
inside the door on the right-hand side.
NEU/IV/GB |
ACEC
