If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance... 3. If you need service*...
Performance problems often result from little Whirlpool has a
things you can find and fix yourself without tools nationwide net-
of any kind. work of franchised
If your dishwasher will not run, or stops during . , TECH-CARE@ Serv-
a cycle: k ice Companies.
TECH-CARE service
l Is the door tightly closed and securely
technicians are
latched? 2
trained to fulfill the
l Has the cycle been correctly set?
7mH-CARE
product warranty
l Is the water turned on? ??1 FRANCHISED SERVICE
and provide after-
l Have you checked your home?s main fuses or
warranty service,
circuit breaker box?
anywhere in the United States. To locate TECH-
l Is the dishwasher wired into a live circuit with
CARE service in your area, call our COOL-LINE
the proper voltage.
service assistance telephone number (see Step
l If the motor has stopped because of an over- 2) or look in your telephone directory Yellow
load, it will automatically reset itself within a Pages under:
few minutes. If the motor does not start, call for
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
service. MAJOR-SERVICE 8 REPAIR MAJOR - REPAIRING 8 PARTS
If water remains in the dishwasher: OR
WHIRLPOOL APPLIANCES WH,RLPOOt APPLIANCES
l Has the cycle completed? FRANCHISEDTECH CARESERVICE FRANCHISEDTECH CARESERVICE
l A small amount of remaining water is normal. SERVIC?E (?0.Ml?A.~/ES .SEHI,,?E ~?,,.w,:-l.v,t.\
XYLSERVICECO XYZSERVICECO
l Is drain air gap clogged? 123MAPLE 999-9999 123MAPLE 999~9999
OR
If detergent remains in the covered detergent
WASHING MACHINES, DRYERS
cup: 8 IRONERS-SERVICING
l Is the bottom rack in backwards? (The rack WHIRLPOOL APPLIANCES
FRANCHISEDTECH CARESERVICE
bumpers should be at the front.)
StXL?Ic?E ~?o.IIPAII\.YIES
l Is the dishwasher detergent fresh and dry with-
XYZSEAVICECO
out lumps? 123MAPLE 999 9999
l Is the cycle completed?
4. If you have a problem%.
2. If you need assistance%. Call our COOL-LINE service assistance tele-
phone number [see Step 2) and talk with one of
Call Whirlpool COOL-LINE@ service assist-
ante telephone number. Dial free from any- our Consultants, or if you prefer, write to:
where In the U.S.:
Mr. Robert Stanley
l-800-253-1301
Division Vice President
and talk with one of our trained Consultants. The
Whirlpool Corporation
Consultant can instruct you in how to obtain sat- 2000 US-33, North
isfactory operation from your appliance or, if Benton Harbor, Ml 49022
service is necessary, recommend a qualified
service company in your area.
5. If you need FSP?
replacement parts? . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this sym-
bol of quality whenever you need a replace-
ment part for your Whirlpool appliance. FSP re-
placement parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new
Whirlpool appliance.
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
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