If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. . 3. If you need service* . . .
Performance problems often result from little Whirlpool has a na-
things you can find and fix yourself without tools tionwide network of
of any kind. franchised TECH-
CARE@ Service Com-
1. If dlshwasher won?t run, or stops durlng cycle:
panies. TECH-CARE
l Is door tightly closed and securely latched?
service technicians
l Has cycle been correctly set [and Control
are trained to fulfill
Knob pulled out]?
the product warranty
l Is water turned on?
and provide after-
l Has house fuse blown or circuit breaker
,-:---a- warranty service,
lIlc.?pe? I
anywhere in the
l Is the power cord plugged in (if so
United States. To locate TECH-CARE service in your
equipped)?
area, call our COOL-LINE service assistance tele
l Has electrical power been interrupted?
phone number (see Step 2) or look in your tele-
l If motor has stopped because of overload,
phone directory Yellow Pages under:
it will automaticallv reset itself within a few
minutes. If motor does not start, call for APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE h REPAIR MAJOR-REPAIRING 6 PARTS
service.
WHIRLPOOLAPPLIANCES OR WHIRLPOOLAPPLIANCES
2. If water remains In the dishwasher: FRANCHISEDTECH-CARESERVICE
FRANCHISEDTECH-CARESERVICE
l Has the cycle completed?
.SBR\'/(?E ('O.M/'A.V/ES .SERVlC?E (?0Mf?ANlE.S
l Is drain air gap clogged? XYZSERVICECO XYZSERVICECO
123Maple. .999~9999 123Maple. ,999.9999
3. It detergent remains in the covered deter-
OR
gent cup: WASHING MACHINES, ORVERS
h IRONERS-SERVICING
l Is the bottom rack in backwards? [The rack
bumpers should be at the front.] WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
l Is the dishwasher detergent fresh and dry
SERL?IC?E (?0Mf?AVlE.S
without lumps?
XYZSERVICECO
l Is the cycle completed? 123 Maple ,999.9999
4. If you hear grinding, gratfng, crunchtng,
4. If you have a problem?? . . .
buzzing sounds:
l A hard object has probably entered the Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
POWERCLEAN ModuIe.Thesoundshould
stop when the object is ground up. our Consultants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
2. If you need assistance?. . . Whirlpool Corporation
Administrative Center
Call Whlrlpool COOL-LINE@ service assis-
2000 US-33 North
tance telephone number. Dlal free from:
Benton Harbor, Ml 49022
Continental U.S. . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . (800) 632-2243 If you must call or write, please provide: model
Alaska & Hawaii . . . . . . . . . . . (800) 253-l 121 number, serial number, date of purchase, and a
complete description of the problem. This infor-
and talk with one of our trained Consultants. The
mation is needed in order to better respond to
Consultant can instruct you in how to obtain sat-
your request for assistance.
isfactory operation from your appliance or, if ser-
vice is necessary, recommend a qualified service
FSP is o registered trademark
company in your area.
of Whirlpool CorporalIon for
quality parts. look for this
FSP symbol of quality whenever
you need a replacement part
0 @ for your Whirlpool appliance.
FSP replacement parts
will fit right and work right. because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
14 |
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