If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance... 3. If you need service*...
Performance problems often result from little Whirlpool has a
things you can find and fix yourself without tools nationwide net-
of any kind. work of franchised
If your dishwasher will not run, or stops during TECH-CARE p Serv-
a cycle: ZLfl 01 ice Companies.
l Is the door tightly closed and securely 1 TECH-CARE service
latched? r 3 technicians are
l Has the cycle been correctly set? trained to fulfill the
product warranty
l Is the water turned on? 1 FRANCHISED SERVICE 1
l Have you checked your home?s main fuses or and provide after-
warranty service,
circuit breaker box?
anywhere in the United States. To locate TECH-
l Is the dishwasher wired into a live circuit with
CARE service in Your area, call our COOL-LINE
the proper voltage?
service assistance telephone number (see Step
l If the motor has stopped because of an over-
2) or look in Your telephone directory Yellow
load, it will automatically reset itself within a
Pages under:
few minutes. If the motor does not start, call for
service.
APPLIANCES - HOUSEHOLD ELECTRICAL APPLIANCES
If your dishwasher seems to run too long: MAJOR - SERVICE & REPAIR MAJOR - REPAIRING 8 PARTS
OR
l Are you using POTS & PANS Cycle? The dish-
WASHING MACHINES. DRYERS
washer may be waiting for the water to heat. A IRONERS SERVICING
l Is your household water temperature set too WHIRLPOOL APPLIANCES
FRANCHISED TECH~CARE SERVICE
low? Low water temperature settings will
SGHI?Ir?E (?O,MI?.4.\IES
cause longer dishwasher operating times, XYZ SERVICE CO
123 Maple 999.9999
If water remains in the dishwasher:
l Has the cycle completed?
4. If you have a problem?..
l A small amount of remaining water is normal.
l Is drain air gap clogged? Call our COOL-LINE service assistance tele-
If detergent remains in the covered detergent phone number (see Step 2) and talk with one of
cup: our consultants, or if You prefer, write to:
l Is the bottom rack in backwards? (The rack Mr. Donald Skinner
bumpers should be at the front.) Director of Customer Relations
l Is the dishwasher detergent fresh and dry with- Whirlpool Corporation
out lumps? 2000 M-63
l Is the cycle completed? Benton Harbor, Ml 49022
Please include a daytime phone number in
2. If you need assistancek. Your correspondence.
Call Whirlpool COOL-LINE& service as-
5. If you need FSP?
sistance telephone number. Dial free from
replacement parts%.
anywhere in the U.S.:
1-800-2534301 FSP is a registered trademark of Whirlpool
and talk with one of our trained consultants. The Corporation for quality parts. Look for this sym-
consultant can instruct You in how to obtain sat- bol of quality whenever You need a replace-
isfactory operation from Your appliance or, if ment part for Your Whirlpool appliance. FSP re-
service is necessary recommend a qualified placement parts will fit right and work right,
service company in Your area. because they are made to the same exacting
specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in Your area,
refer to Step 3 above or call the Whirlpool
COOL-LINE service assistance number in Step 2.
*If you must call or write, please provide: model
number, serial number, date of purchase, and
a complete description of the problem. This in-
formation is needed in order to better respond
to Your request for assistance.
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ACEC
