If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance... 3. If you need service*...
Performance problems often result from llttle Whirlpool has a
things you can find and fix yourself without tools nationwide net-
of any kind work of franchised
If your dishwasher will not run, or stops during TECH-CARE ? Serv-
a cycle: ice Companies.
l Is the door tightly closed and securely TECH-CARE service
latched? technicians are
l Has the cycle been correctly set? trained to fulfill the
l Is the water turned on? product warranty FRANCHISED SERVICE
l Have you checked your home?s main fuses or and provide after-
circuit breaker box? warranty service,
anywhere in the United States. To locate TECH-
l Is the dishwasher wired into a live circuit with
CARE service tn your area, call our COOL-LINE
the proper voltage?
service assistance telephone number (see Step
l If the motor has stopped because of an over-
2) or look in your telephone directory Yellow
load, it will automatically reset itself within a
Pages under:
few minutes. If the motor does not start, call for
service.
APPLIANCES HOUSEHOLD ELECTRICAL APPLIANCES
If your dishwasher seems to run too long: MAJOR SERVICE 8 REPAIR MAJOR. REPAIRING 8 PARTS
OR
l Are you using POTS & PANS Cycle? The dish-
WASHING MACHINES, DRYERS
washer may be waiting for the water to heat. 8 IRONERS - SERVICING
l Is your household water temperature set too 'Wt~lHLPOOL APPLIANCES
FHANCH!SED TECWCARE SlAVICE
low? Low water temperature settings will
.SEHI /C?E c O.~f/'A.\/F.S
cause longer dishwasher operating times. XYI SEHL'ICE CO
'23 vcg'r '199.9999
If water remains in the dishwasher:
l Has the cycle completed?
4. If you have a problem%..
l A small amount of remaining water is normal.
l Is drain air gap clogged? Call our COOL-LINE service assistance tele-
If detergent remains in the covered detergent phone number (see Step 2) and talk with one of our
cup: consultants, or if you prefer, write to:
l Is the bottom rack in backwards? [The rack Mr. Donald Skinner
bumpers should be at the front.) Director of Customer Relations
l Is the dishwasher detergent fresh and dry with- Whirlpool Corporation
out lumps? 2000 M-63
l Is the cycle completed? Benton Harbor, Ml 4%?:
Please include a daytime p:%-ine rumber in your
correspondence.
2. If you need assistance?..
Call Whirlpool COOL-LINEm service as-
5. If you need FSP?
sistance telephone number. Dial free from
replacement parts?. .
anywhere in the U.S.:
1-800-25343Ol FSP is a registered trademark of Whirlpool Cor-
and talk with one of our trained consultants. The poration for quality parts. Look for this symbol of
consultant can instruct you in how to obtain sat- quality whenever you need a replacement part
isfactory operation from your appliance or, if for your Whirlpool appliance. FSP replacement
service is necessary, recommend a qualified parts will fit right and work right, because they are
service company in your area. made to the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool COOL-
LINE service assistance number in Step 2.
?If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
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ACEC
