tf You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance?s complete model and serial numbers and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM CHECK THE FOLLOWING
Dishwasher does not Is the door tightly closed and securely latched?
run or stops during a Has the cycle been set correctly? See page 6.
cycle
For 8406 series models: If you are using the Pots & Pans
cycle, is the indicator above the POTS & PANS button red?
See page 6.
Has a household fuse or circuit breaker blown or tripped?
If the motor has stopped because of an overload, it will auto-
matically reset itself within a few minutes. If the motor does not
start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper
voltage?
Water remains in Wait for the cycle to finish. A small amount of water remaining
dishwasher is normal.
Check the drain air gap (if installed). If it is clogged follow the
manufacturer?s cleaning instruction.
Detergent remains in Has the cycle completed?
covered section of Is the detergent fresh and dry without lumps?
dispenser
Is the bottom rack in backwards. The rack bumpers should face
the door.
Dishes are not as dry Is the rinse agent dispenser empty? Using a rinse agent greatly
as you expected improves drying. See page 10.
Use Heat Dry option on the next load. See page 8.
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ACEC
