If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance... 3. Lf you need service*...
Performance problems often result from little Whirlpool has a
things you canfind and fix yourself without tools nationwide net-
of any kind work of franchised
If your dishwasher will not run, or stops during TECH-CARE? Serv-
ice Companies.
a cycle:
TECH-CARE service
l Is the door tightly closed and securely
technicians are
latched?
trained to fulfill the
l Has the cycle been correctly set?
product warranty
l Is the water turned on? [ FRANCHISED SERVICE
? and provide after-
l Have you checked your home?s main fuses or
warranty service,
circuit breaker box?
anywhere in the United States. To locate TECH-
l Is the dishwasher wired into a live circuit with
CARE service in your area, call our COOL-LINE
the proper voltage?
service assistance telephone number (see Step
l If the motor has stopped because of an over-
2) or look in your telephone directory Yellow
load, it will automatically reset itself within a
Pages under:
few minutes. If the motor does not start, call for
APPLIANCES HOUSEHOLD - ELECTRICAL APPLIANCES -
service. MAJOR SERVICE & REPAIR MAJOR. REPAIRING A PARTS
OR
If your dishwasher seems to run too long:
WASHING MACHINES, DRYERS
l Are you using POTS & PANS Cycle? The dish- L IRONERS - SERVICING
washer may be waiting for the water to heat. WHIRLPOOL APPLIANCES
FRANCHISE0 TECH-CARE SERVICE
l Is your household water temperature set too SERVICE COMPANIES
XYZ SERVICE CO
low? Low water temperature settings will
123 Maple 999-9999
cause longer dishwasher operating times.
If water remains in the dishwasher:
l Has the cycle completed? 4. If you have a problem?..
l A small amount of remaining water is normal
Call our COOL-LINE service assistance tele-
l Is drain air gap clogged?
phone number (see Step 2) and talk with one of
If detergent remains in the covered detergent our consultants, or if you prefer, write to:
cup:
Mr. Donald Skinner
l Is the bottom rack in backwards? (The rack
Director of Customer Relations
bumpers should be at the front.]
Whirlpool Corporation
l Is the dishwasher detergent fresh and dry with- 2000 M-63
out lumps?
Benton Harbor, Ml 49022
l Is the cycle completed?
Please include a daytime phone number in
If you hear grinding, grating, crunching, buzz- your correspondence.
ing sounds:
. A hard object has probably entered the
POWER CLEAN Module. The sound should 5. If you need FSP?
stop when the object is ground up.
replacement parts%.
FSP is a registered trademark of Whirlpool
2. If you need assistance?.. Corporation for quality parts. Look for this sym-
bol of quality whenever you need a replace-
Call Whirlpool COOL-LINE? service as- ment part for your Whirlpool appliance. FSP re-
sistance telephone number. Dial free from placement parts will fit right and work right,
anywhere in the U.S.: because they are made to the same exacting
1-800-2531301 specifications used to build every new
Whirlpool appliance.
and talk with one of our trained consultants, The
To locate FSP replacement parts in your area,
consultant can instruct you in how to obtain sat-
refer to Step 3 above or call the Whirlpool
isfactory operation from your appliance or, if
COOL-LINE service assistance number in Step 2.
SerViCe is necessary, recommend a qualified
service company in your area. ?If you must call or write, please provide: model
number, serial number, date of purchase, and
a complete description of the problem. This in-
formation is needed in order to better respond
to your request for assistance.
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ACEC
