If you need service or 2. If you need assistance*...
Call Whirlpool COOL-LINE@service assistance
assistance, we suggest
telephone number. Dial free from:
you follow these four steps: Continental U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . , (800) 632-2243
Alaska 81 Hawaii . . . . . . . . . . . . (800) 253-1121
1. Before calling for assistance...
and talk with one of our trained Consultants. The Con-
Performance problems often result from little thongs sultant can instruct you in how to obtain satisfactory
you can find and fix Yourself without tools of any kind operation from your appliance or, if sewice is neces-
sary, recommend a qualified service company In
If your refrigerator will not operate:
your area.
l Is the power supply cord plugged into a live circuit
with the proper voltage? [See page 4 ]
l Have you checked your home?s main fuses or circuit 3. If you need service*...
breaker box? Whirlpool has a na-
. Is the Temperature Control turned ON? tionwide network of
If there is a rattling or jingling noise, or other un- franchised TECH-CARE@
familiar sounds: Service Companies.
l Is something on top or behind the refrigerator mak- TECH-CARE service
ing noise when the refrigerator is running? technicians are trained
l New features on your new refrigerator make new to fulfill the product
sounds. You may be hearing air flowing from the warranty and provide
fans, timer clicks for the defrosting cycle, defrost after-warranty service,
water draining into the defrost pan. 1 FRANCHISED SERVICE anywhere in the United
If your ice maker will not operate: States. To locate TECH-
l Has the freezer had enough time to get cold? With a CARE sewice in your area, call our COOL-LINE sewice
new refrigerator, this might take overnight. assistance telephone number (see Step 2) or look in
l Is the signal arm ON.. in the down position? your telephone directory Yellow Pages under:
l Is the water valve turned on? Is water getting to the
APPLIANCES- HOUSEHOLO- ELECTRICAL APPLIANCES -
ice maker? MAJOR-SERVICE & REPAIR MAJOR-REPAIRING & PARTS
OR
If there is water In the defrost pan: WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
l In hot, muggy weather, this IS normal The pan can FRANCHISEDTECH-CARESERVICE FRANCHISEDTECH-CARESERVICE
even be half full. Make sure the refrigerator is level so SERI',(?E ~YMPl4.\7L?S .w:f?v,~% ~?O?I,,'A.V,ES
XYZSEAVICECO XYZSERVICECO
the pan doesn?t overflow 123MAPLE 999.9999 123MAPLE 999~9999
OR
If the lights are not working:
WASHING MACHINES. DRYERS
l Have you checked your home?s main fuses or circuit & IRONERS-SERVICING
breaker box? WHIRLPOOL APPLIANCES
FRANCHISEOTECH-CARESERVICE
l Is the power supply cord plugged into a live circuit
SEHVfC?E ~?oMf?A.vfE;.S
with the proper voltage? (See page 4.)
XYZSERVICECO
123MAPLE 999~9999
If a bulb is burned out:
l See instructions for changing light bulbs on page 7.
Use appliance bulbs only.
4. If you have a problem*...
If the motor seems to run too much:
Call our COOL-LINE sewice assistance telephone
l Is the condenser, behind the base grille, free of dust
number [see Step 2) and talk with one of our Consul-
and lint?
tants, or if you prefer, write to.
l On hot days, or if the room is warm, the motor natu-
rally runs longer. Mr. Robert Stanley
l If the door has been opened a lot, or If a large Dlvlslon Vice President
amount of food has been put In, the motor will run WhIrlpool Corporation
longer to cool down the interior. 2000 US-33, North
Remember: Motor running time depends on dif- Benton Harbor, Ml 49022
ferent things: number of door openings, amount of *If you must call or write, please provide: model
food stored, temperature of the room, setting of the number, serial number, date of purchase, and a com-
controls. plete description of the problem. This information is
And, your new refrigerator may be larger than your needed in order to better respond to your request for
old one so it has more space to be cooled. It also has assistance.
a regular freezer instead of a frozen food cornpar% FSP 1s a regIstered trademark of WhIrlpool
Corporation lor qualIly parts Look for this symbol
ment. All this means better refrigeration and may re-
of quality whenever you need a replacement port
quire more running time than your old one. for your WhIrlpool appliance FSP replacement
FSP
ports WIII fit right and work right. because they are
made to the same exacilng speclflcations used
Q
to bulld every new WhIrlpool appliance
0
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