2. If you need service* :
If you need service or help,
If your WHIRLPOOL?
we suggest you follow
appliance ever needs
servrce anywhere in the
these three steps:
United States, help is
just a phone call away
.to your nearest
1. Before calling for service...
Whrrlpool franchised
Performance problems ore somettmes caused by
TECH-CARE? service
little things you can correct without tools Before you
representative.
call for service, check thus list Whirlpool maintains
If your refrigerator will not operate: a nationwide network
l Is the electrrc cord plugged In? of franchised TECH-CARE service companies to fulfill
l Is a fuse blown or a crrcurt breaker trapped? your warranty and provide after-warranty service
l Is the Temperature Control dial turned ON? and maintenance to keep your WHIRLPOOL appli-
If your ice maker will not operate: ance In peak condition.
l Has the freezer had enough time to get cold7 With You?ll find your nearest TECH-CARE service com-
a new refrigerator, thus might take overnight. pany listed in your local telephone book Yellow
l Is the signal arm ON...rn the down position? Pages under Washers, Dryers - Repairing or Servic-
l Is the water valve turned on, and is water gettrng ing. Should you not find a listing, dial free, the
to the Ice maker7 Whirlpool COOL-LINE? service assistance tele-
If there is a rattling or jingling noise, or other phone number (800) 253-1301.
unfamiliar sounds: When calling from:
l Is something on top or behind the refrigerator mak- Michigan . (800) 632-2243
ing norse when the refrigerator is runnrng? Alaska & Hawaii (800) 253-1121
l New features on your new refrrgerator make new
sounds You may be hearing arr flowing from the If you move...To make sure that your applrance IS
fans, timer clicks for the defrosting cycle, defrost correctly installed and to insure its continued satis-
water draining Into the defrost pan. If you have an factory operatron. please telephone your nearest
ice maker, you will hear water fill the molds and TECH-CARE? service company for installation or to
the ice drop into the bin. get the name of a qualified installer. (Installation
If there is water in the defrost pan: cost will, of course, be pard by you.)
l In hot, muggy weather, this is normal The pan can Helpful hlnts...You can help your TECH-CARE ser-
even be half full. Make sure the refrigerator IS level vice representative give you faster service if you
so the pan doesn?t overflow include the model and serial number of your appll-
If the light doesn?t work: ante when requesting service. Also, retain your sales
l Check fuses and circuit breakers. Make sure it?s slip and warranty to verify your warranty status.
plugged in. Remember...Your TECH-CARE service representa-
l The bulb may be burned out. Unplug the refriger- tive is specrally trained in the expert repairing and
ator; remove the light shield, replace the bulb with servicing of your WHIRLPOOL appliances. He can
an appliance bulb no larger than 40 watts. Re- help you maintain the quality originally built into
place the lrght shield and plug rn the cord. your WHIRLPOOL appliance. So why not take the
If the motor seems to run too much: time, now, to look up his telephone number and jot it
l Is the condenser, behind the base grill, free of dust down In the space provided on the cover.
and lint?
3. If you have a problem*:
l On hot days, or If the room IS warm, the motor Call Whrrlpool Corporatron in Benton Harbor at the
naturally runs longer.
COOL-LINE service assistance telephone number
l If the door has been opened a lot, or if a large
[see Step 2) or write
amount of food has been put in, the motor WIII run Mr. Stephen E Upton, Vice President
longer to cool down the Interror
Whirlpool Corporation Adminrstrative Center
Remember: Motor running time depends on dif- 2000 US 33 North, Benton Harbor, Michigan 49022
ferent things: number of door openrngs, amount of ?If you must call or wte please prowde your name, address,
telephone number type of appliance brand. model. sexI num-
food stored, temperature of the room, setttng of the ber dote of purchase the dealers name. and a complete descrlp-
controls. tlon of tne problem This Information IS needed I? order to better
And, your new refrigerator may be larger than respond to your request for asstslance
your old one so It has more space to be cooled. It
FSP 6 o registered trademark of Whtrlpool
also has a regular freezer Instead of a frozen food CorporalIon for quallty parts Look for this symbol
compartment It provrdes colder and more uniform of quollty whenever you need a replacement
part for your Whirlpool appliance FSP
temperatures for better food storage. All this means replacement parts will fit right and work right
better refriqeration and may require more running because they are made to the same exacting
speclhcations used to build evew new
trme than y&r old one.
WhIrlpool appliance
Benton Harbor, Mxhlgan. Automatic Washers. Clothes Dryers,
Freezers, Refngerator Freezers. lea Makers, Dishwashers,
Built-m Ovens and Surface Umts. Ranges, Mwowave Ovens,
YLirlpool Compactors. Room Air Conditioners. Oehumidifiers. Central
CORPORATION Heating and Air CondItionlog Systems.
Part No. 935432 Rev B Printed in U.S.A |
ACEC
