If you need service or assistance,
we suggest you follow these five steps:
. Before calling for assistance... 3. If you need service?..
Performance problems often result from little things Whirlpool has a nationwide network
l:o!~ can find and fix yourself without tools of any kind of franchised TECH-CARE? service
companies. TECH-CARE service
If your refrigerator will not operate:
TECU-CARE technicians are trained to fulfill the
1 !s the electric cord plugged into a live circuit with L F!!!!F!OSEDsEnV~CE product warranty and provide afler-
troper voltage? [See page 4.) warranty service, anywhere in the United States. To lo-
* Hove you checked your home?s main fuses or circuit cate TECH-CARE service in your area, call our COOL-
breaker box? LINE service assistance telephone number (see Step 2)
or look in yourtelephone directory Yellow Pages under?
* is the Refrigerator Control ON7
If there is a rattling or jingling noise or unfamiliar APPLIANCES-HOUSEHOLO- ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR MAJOR-REPAIRING 8 PARTS
sounds:
OR
* Is somethlng on top or behind the refrigerator making NHIRLPOOL APPLlANCtS WHIRLPOOL APPLIANCES
FRANCHISEDTECH~CARESERVICE FRANCHISEDTECH-CARESERVICE
?o!se when the refrigerator is running?
sfi;:HV,~?& ~?rl.MPA.v,RS SERVK?E ~?~IMP*Iv~ES
* New features on your new refrigerator make new XYL SERVICECO XYLSERVICECO
sounds. You may be hearing air flowing from the fans, I?? MAPLE 999~9999 123MAPLE 999-9999
rimer ciicks for the defrosting cycle, or defrost water OR
WASHING MACHINES, DRYERS
draining in the defrost pan.
8 IRONERS-SERVICING
it there is water in the defrost pan: WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARE SERVICE
* This IS normal in hot, muggy weather. The pan can
SEHVIC?R (?D.WI?A.CIES
even be half full. Make sure the refrigerator is level so XYZSERVICECO
the pan does not overflow 123 MAPLE 999.9999
If the light does not work:
* Have you checked your home?s main fuses or circuit 4. If you have a problem?..
breaker box?
Call our COOL-LINE service assistance telephone
p Is me power supply cord plugged into a live circuit
number (see Step 2) and talk with one of our Consul-
,wlth the proper voltage? (See page 4.)
tants, or if you prefer, write to:
if a bulb is burned out:
Mr. Donald Skinner
* See instructions for changing light bulbs on page 6. Director of Customer Relations
l?se oppllance bulbs only. Whirlpool Corporation
if the motor seems to run too much: 2000 M-63
Benton Harbor, MI 49022
* is the condenser free of dust and lint?
* Ofi hot days, or if the room is warm, the motor naturally
5. If you need FSP?
ibns longer.
replacement part&..
* if :ne door has been opened a lot, or if a large amount
of food has been put In, the motor will run longer to FSP- is o registered trademark of Whirlpool Corpora-
cool down the Interior tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
Remember: Motor running time depends on different
Whirlpool appliance. FSP replacement parts WIII fit
?hangs, number of door openings, amount of food
right and work right, because they are made to the
,+ored temperature of the room, setting of the controls.
same exacting specifications used to build every new
And your new refrigerator may be larger than your
Whirlpool appliance.
?:d one so it has more space to be cooled. It also has a
To locate FSP replacement parts in your area, refer to
Vt?gular freezer instead of a frozen food compartment
Step 3 above or call the Whirlpool COOL-LINE service
AlI !DIS means better refrigeration and may require
assistance number in Step 2,
rioie running time than your old one
*If you must call or write, please provide: model
number, serial number, date of purchase, and a com-
2. lf vou I need assistance?.. plete description of the problem. This information is
needed in order to better respond to your request for
Call Whirlpool COOL-LINE service assistance tele- assistance.
phone number. Dial tree from anywhere in the U.S.:
l-800-253-1301
:!nc! !alk with one of our trained Consultants. The COn-
Sulrants can Instruct you In how to obtain satisfactory
:+eration from your appliance or, if service is neces-
sary, recommend o qualified service company in your
:I reo |
ACEC
