If you need service or assistance, we suggest
you follow these four steps:
I. Before calling for assistance.. . 3. If you need service*...
Whirlpool has a na-
Performance problems often result from little things
tionwide network of
you can find and frx yourself without tools of any krnd
franchised TECH-CARE m
If your refrigerator will not operate:
Service Companies
l Is the electric cord plugged in7
TECH-CARE servrce
l Is a fuse blown or a crrcurt breaker trapped?
technicrans are trained
l Is the Refrrgerator Control turned ON?
to fulfill the product
If there is a rattling or jingling noise, or other warranty and provide
unfamiliar sounds: after-warranty service,
l Is something on top or behrnd the refrigerator mak- anywhere in the United
ing noise when the refrigerator IS runnrng? States. To locate
--- - --
l New features on your new refrigerator make new I KHKAlit service In your area, call our COOL-LINE
sounds You may be hearing air flowrng from the service assistance telephone number (see Step 2) or
fans, timer clicks for the defrostrng cycle, defrost look in your telephone drrectory Yellow Pages under.
water draining into the defrost pan. APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR - SERVICE 8 REPAIR MAJOR- REPAIRING 8 PARTS
If your ice maker will not operate:
OR
l Has the freezer had enough time to get cold? With WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SCRVICE FRANCHISED TECH~CARE SERVICE
a new refrigerator, this mrght take overnight.
l Is the signal arm ON.. in the down posItion SE/I\?/1 ?E ro.1lf?-\.Yf.h?.~ SEHI?I(?E ~?o.\ll?4.\lt.\
XYZ SERVICE CO XYZ SERVICE CO
l Is the water valve turned on? Is water getting to the 123 Maole 999-9999 123 Maole 999.9999
ice maker? OR
WASHING MACHINES, DRYERS
If there is water in the defrost pan: 8 IRONERS - SERVICING
l In hot, muggy weather, this IS normal The pan can
WHIRLPOOL APPLIANCES
even be half full. Make sure the refrigerator is level FRANCHISED TECH CARE SERVICE
so the pan doesn?t overflow. .I?b~HI?I(?E CO.%f/!4 Vlh.\
XYZ SERVICE CO
If the light doesn?t work: 999~9999
123 Maple
l Check fuses and circuit breakers. Make sure it?s
plugged in.
4. If you have a problem??...
If a bulb is burned out:
l See instructions for changing light bulbs on page Call our COOL-LINE service assistance telephone
6 Use appliance bulbs only number [see Step 2) and talk with one of our Consul-
If the motor seems to run too much: tants, or if you prefer, write to,
l Are the condenser coils free of dust and lint? Mr. Robert F Gunts, Vice President
l On hot days, or if the room is warm, the motor Whirlpool Corporation
naturally runs longer Administrative Center
l If the door has been opened a lot, or if a large 2000 US-33 North
amount of food has been put In, the motor will run Benton Harbor, MI 49022
longer to cool down the interior. -If you must call or write, please provide model
Remember: Motor running time depends on dif- number, serial number, date of purchase, and a
complete description of the problem. This informa-
ferent things, number of door openings. amount of
tion IS needed In order to better respond to your
food stored, temperature of the room, setting of the
request for assistance.
controls.
And, your new refrigerator may be larger than
your old one so it has more space to be cooled It FSP IS a reqlsiered trademark of ?Whirlpool
also has a regular freezer instead of a frozen food Corporai16n for quality ports Look for this symboi
of aualltv wherwver YOU need a rer3acement wrt
compartment. All this means better refrrgeratron and
for your 6Jh1rlpool a&lance FSP replacement
FSP
may require more running time than your old one. parts will fit right and work rIghi because they are
R made to the same exoctlng speclllcations used
0 to build every new Whirlpool appllonce
2. If you need assistance??...
Call Whirlpool COOL-LINE? service assis-
tance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-1301
Mfchigan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you In how to obtain satisfac-
tory operatron from your appliance or, if service is
necessary, recommend a qualrfred service company
in your area. |
ACEC
