If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance... 3. If you need service*...
Whirlpool has a no-
Performance problems often result from little things
tionwide network of
you con find and fix yourself without tools of any kind.
franchised TECH-CARE@
If your refrigerator will not operate: Service Companies.
l Is the electric cord plugged in? TECH-CARE service
l Is a fuse blown or a circuit breaker tripped? technicians ore trained
l Is the Refrigerator Control turned ON? to fulfill the product
If there Is a rattltng or Jlngllng nolse, or other wananty and provide
unfamlllar sounds: after-warranty service,
l Is something on top or behind the refrigerator mak- anywhere in the United
ing noise when the refrigerator is running? States. To locate .-
l New features on your new refrigerator make new TECH-CARE service in your area, call our COOL-LINE
sounds. You may be hearing oir flowing from the service assistance telephone number (see Step 2) a
fans, timer clicks for the defrosting cycle, defrost look in your telephone directcxy Yellow Pages under:
water draining into the defrost pan. APPLIANCES - HOUSEHOLD. ELECTRICAL APPLIANCES-
MAJOR-SERVICE 6 REPAIR MAJOR - REPAIRING 6 PARTS
If your Ice maker will not operate: OR
l Has the freezer hod enough time to get cold? With WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
a new refrigerator, this might take overnight.
SERVIC?E CO,MPA.CIES SERVICE COMPANIES
l Is the signal arm ON,, in the down position?
XYZ SERVICE CO XYZ SERVICE CO
l Is the water valve turned on? Is water getting to the 123 Maple 999.9999 123 Maple 999-9999
ice maker? OR
WASHING MACHINES. DRVERS
If there Is water In the defrost pan: 6 IRONERS-SERVICING
l In hot, muggy weather. this is normal. The pan con WHIRLPOOL APPLIANCES
even be half full. Make sure the refrigerator is level FRANCHISED TECH-CARE SERVICE
so the pan doesn?t overflow. SERVICE COMPANIES
XYZ SERVICE CO
If the light doesn?t work: 123 t&DIE 999-9999
a Check fuses and circuit breakers. Make sure it?s
plugged in.
4. If you have a problem*. . .
If a bulb Is burned out:
l See instructions for changing light bulbs on page Call our COOL-LINE service assistance telephone
6. Use appliance bulbs only. number [see Step 2) and talk with one of our Consul-
If the motor seems to run too much: tants, or if you prefer, write to:
l Are the condenser coils free of dust and lint? Mr: Stephen E. Upton, Sr. Vice President
l On hot days, OT if the room is worm, the motor Whirlpool Corporation
naturally runs longer. Administrative Center
l If the door has been opened a lot, or if Q large 2000 US-33 North
amount of food has been put in, the motor will run Benton Harbor, Ml 49022
longer to cool down the interior ?If you must call or write, please provide: model
number. serial number, date of purchase. and a
Remember: Motor running time depends on dif-
complete description of the problem. This informa-
ferent things: number of doa openings. amount of
tion is needed in order to better respond to your
food stored, temperature of the room. setting of the
request for assistance.
controls.
And. your new refrigerator may be larger than
your old one so it has mcfe space to be cooled. It FSP IS a regrstered trademark of Whirlpool
also has a regular freezer instead of a frozen focd Corporation for quality parts Look foe this svmbol
of qualltv whenever you need a replacement Part
compartment. All this means better refrigeration and for your Whirlpool appliance FSP replacement
FSP
may require more running time than your old one. parts will fit right and work right. because they are
made to the same exacting specifications used
a3 to build every new Whirlpool appliance
0
2. lf you need assistance*..~
Call Whlrlpool COOL-LINE@ servlte assls-
tanoe telephone number. Dial free from:
Contlnental U.S. . , . . . . . . . . . . (500) 2534301
Mlthlgan .,. . , . . . . . . . . . . . . . . . (500) 632-2243
Alaska 81 Hawall . . . . . . . . . . . (500) 253-l 121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac-
tory operation from your appliance or, if service is
necessary, recommend a qualified service company
in your area. |
ACEC
