If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. . 2. If you need assistance??. . .
Performance problems often result from little thongs Call Whirlpool COOL-LINE ? service assis-
you can find and fix yourself without tools of any krnd tance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . . . . . (800) 2531301
If your refrigerator will not operate:
Michigan . . . . . . , . . . . . . . . . . . . (800) 632-2243
l Is the electrrc cord plugged in?
Alaska & Hawaii . . . . . . . . . . . (800) 253-1121
l Is a fuse blown or a crrcurt breaker tripped?
l Is the Temperature Control turned ON? and talk with one of our trained Consultants The
Consultant can instruct you in how to obtarn satisfac-
If there is a rattling or jingling noise, or other
tory operation from your appliance or, If servrce ts
unfamiliar sounds:
necessary. recommend a quaIlfred service com-
l Is somethrng on top or behlnd the refrigerator mak-
pany in Your area
ing noise when the refrigerator IS running?
l New features on Your new refrigerator make new
sounds You may be hearing air flowing from the 3. If you need service?:?...
fans, timer clrcks for the defrosting cycle, defrost Whirlpool has a no-
water draining Into the defrost pan tronwide network of
If your ice maker will not operate: franchised TECH-CARE -
l Has the freezer had enargh time to get cold? With Service Companies
a new refrigerator, this might take overnight TECH-CARE service
l Is the signal arm ON in the down positron7 technicIons are trained
l Is the water valve turned on3 Is water getting to the to fulfill the product
Ice maker? warranty and provide
after-warranty service.
It there is water in the defrost pan:
I anywhere in the United
l In hot, muggy weather, this is normal The pan can
States To locate
even be half full Make sure the refrigerator IS level
TECH-CARE service In Your area, call our COOL-LINE
so the pan doesn?t overflow
service assistance telephcne number (see Step 2) or
If the light doesn?t work:
look in your telephone directory Yellow Pages under
l Check fuses and circuit breakers Make sure it?s
plugged In. APPLIANCES-HOUSEHOLD- ELECTRICALAPPLIANCES-
MAJOR- SERVICE 8 REPAIR MAJOR- REPAIRING 8 PARTS
If a bulb is burned out: OR
l See rnstructrons for changing light bulbs on page WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE FRANCHISED TECH-CARE SERVICE
6 Use appliance bulbs only
SERI?I(?P. ~?OblP4 VIES SERl-I(?E C ?OtIP4 VIE
If the motor seems to run too much: XYZ SERVICE CO XYZ SERVICE CO
l Is the condenser, behrnd the base grille. free of 123 MaDIe 999 9999 123 Maple. 999-99g1
dust and lint? OR
WASHING MACHINES. DRYERS
l On hot days, or If the room IS warm, the motor 8 IRONERS-SERVICING
naturally runs longer
WHIRLPOOLAPPLIANCES
l If the door has been opened a lot, or If a large FRANCHISEDTECH CARE SERVICE
amount of food has been put In, the motor will run YERI?,~?h co lff?AYIES
longer to cool down the Interior XYZ SERVICE CO
123 MaDIe 999 9999
Remember: Motor running time depends on drf-
ferent things number of door openings, amount of
4. If you have a problem ??. . .
food stored, temperature of the room, setting of the
controls Call our COOL-LINE service assistance telephone
And, your new refrigerator may be larger than number (see Step 2) and talk with one of our Consul-
your old one so it has more space to be cooled It tants, or if you prefer, write to,
also has a regular freezer instead of a frozen food Mr Guy Turner, Vice President
compartment All this means better refrigeratron and Whirlpool Ccxporatlon
may require more running time than your old one. Adminrstratrve Center
2000 US33 North
Benton Harbor, Ml 49022
FSP IS CI reglstered trademark of Whirlpool
If You must call or write, please provrde model
Corporaflon for qualIly parts Look for this symbol
of quaI& whenever you need CI replacement number, serral number, date of purchase, and a
porl for your WhIrlpool appliance FSP
FSP replacement parts WIII fit right and work right complete description of the problem This informa-
because they ore mode lo the same exacting tion is needed in order to better respond to your
R
speciflcailons used to build every new
0 request for assistance
Whirlpool appliance
15 |
ACEC
