The ice dispenser will not operate properly
Check if ...Then ...
The freezer door is not closed completely.Push the door firmly shut. If it will not shut all the way, see
OThe doors will not close completely� later in this section.
The ice bin is not installed correctly.Push the ice bin in all the way. If the ice bin does not go in all
the way, it may not be put in straight. Pull it out and try again.
The wrong ice has been added to the bin.Use only cubes produced by the current ice maker. If other
cubes have been added, remove all cubes and check to see
that none have become stuck in the delivery chute.
The ice has frozen in the ice bin.Shake the ice bin to separate cubes. If cubes do not
separate, empty bin and wait 24 hours for ice to restock.
The ice has melted around the auger (metal spiral)Dump the ice cubes and clean the ice bucket completely.
in the ice bucket.Allow 24 hours for the ice maker to re-stock. Do not try to
remove the melted ice with a sharp object. You could
damage the ice bucket.
Ice is stuck in the delivery chute.Clear the ice from the delivery chute with a plastic utensil.
Do not use anything sharp to remove the ice. You could
cause damage.
There is no ice in the bucket.See OThe ice maker is not producing ice� earlier in this
section.
The dispenser arm has been held in too long.Release dispenser arm. Ice will stop dispensing when the
arm is held in too long. Wait three minutes for dispenser
motor to reset before using again. (For future use, take large
amounts of ice directly from the ice maker so that the
dispenser arm is not held in too long.)
The water dispenser will not operate properly
Check if ...Then ...
The freezer door is not closed completely.Push the door firmly shut. If it will not shut all the way, see
OThe doors will not close completely� later in this section.
The water tank has not filled.The water tank needs to be filled the first time it is used.
Depress the water dispenser bar with a large container
until you draw two or three quarts (1.9 to 2.8 L) of water.
Discard water. (Refer to OUsing the ice and water
dispensers� section for further instructions on filling the
water tank.)
The water shut-off valve is not turned on or the waterCheck to be sure the water shut-off valve is turned on and
line is not connected at the source.the water source is connected to the refrigerator. Refer to
the OAttaching the optional ice maker to a water supply�
section for directions.
The water shut-off valve is clogged or incorrectlyRefer to the OAttaching the optional ice maker to a
installed.water supply� section. Call the Consumer Assistance
Center or a plumber.
There is a kink in the home water source line.If you find or suspect a kink in the water line, call the
Consumer Assistance Center.
There is a water filter installed on theFirst, check the filter installation instructions to ensure
refrigerator. This filter may be cloggedthat the filter was installed correctly and is not clogged. If
or incorrectly installed.installation or clogging is not a problem, call the Consumer
Assistance Center.
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