SOMETHING NOT WORKING
Certain problems are due to lack of simple mainten-The machine is noisy
ance or oversights and can be solved easily without
nThe dishes are rattling against each other.
having to call out an engineer.
nThe spray arms are knocking against the dishes.
The machine will not start
nThe door has not been properly closed.
The dishes are not quite dry
nThe plug is not properly inserted in the power socket.
nThe dishes have been left too long inside the
nThere is no current at the socket. Check the fuse.
machine.
The machine will not fill with waterThe door is difficult to close
nThe water tap is shut. nThe dishwasher is not level or is not properly built-in.
nThe water supply has been cut off.
nThe inlet hose is kinked.
nThe water inlet hose filter is clogged.
SERVICE AND SPARE PARTS
If, after the above checks, the fault persists, call your
The machine will not drain
nearest Service Centre by telephoning:
nThe drain hose is kinked.
0990 929929
nThe sink drain is blocked.
Please give details of the fault, the appliance model
nThe drain hose extension is not correct.
(Mod.), the product number (Prod. No.) and the serial
nThere is no air vent in the end of the drain hose. number (Ser. No.). This information can be found on the
rating plate located on the right-hand side of the dish-
washer door (see picture).
The dishes are not clean (poor wash)
nThe baskets are too full.
nThe dishes have not been arranged properly.
nThe spray arms do not rotate.
nThe spray arm holes are clogged.
Prod.No. ........Ser. No. .........
n The water inlet funnel in the centre of the upper Mod. ........
RA01
basket is covered by dishes.
Original spare parts can be purchased from Zanussi
nThe end of the drain hose is submerged in waste
Service Force Centres.
water (in the sink).
In-guarantee customers should ensure that the
nThe filters are clogged.
above checks have been made as the engineer
nThe filters are not in position. will make a charge if the fault is not a mechanical
or electrical breakdown.
nNot enough detergent has been used or it is un-
suitable. Please note that proof of purchase is required for
any in-guarantee service calls.
nThe detergent is old or has gone hard.
nThe salt container cap is not properly closed.
nThe washing programme selected is too gentle.
Visible lime deposits or white film on the dishes
nThere is no salt or the softener has not been adjusted
to the hardness of the water.
nThe rinse aid has run out or too little is being used.
PRA16GB
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