33QUICK TROUBLESHOOTINGQUICK TING34TROUBLESHOO
You can find answers to the following questions here:- Use your existing wireless network adaptor or wireless access point instead of the USB wireless net-
Before Setupwork adaptor. However,this requires that you have the specialized knowledge to set up the wire-
Q1: How do I check and configure the different properties on my computer before set up?less network for DesXcape 150DM manually during setup process.
Q2: What if I only have one USB port available?
During Hardware Setup
During Hardware Setup
Q3: Where is the packing list?Q3: Where is the packing list?
Q4: Where is the power switch?
Q5: Why doesnOt the screen light up when I power it on?A quick packing list is available on Quick Start Guide. A more complete packing list is available at the
Q6: What should I do with unused hardware components?Getting Started (A Complete Start Guide) chapter of this UserOs Manual.
During Software SetupQ4: Where is the power switch?
Q7: What should I do with theWelcome to the Found New Hardware Wizard?
Q8: Nothing happens after Connect USB Cable pageThe power switch is located at the upper right corner behind the screen.
Q9: What does Use Existing Wireless Hardware mean?Q5: Why doesnOt the screen light up when I power it on?
Q10:What does it mean to Select Your Wireless Network?There are two possible reasons:1) You are using DesXcape 150DM on battery power and there is no
Q11:What should I do if I abort the setup process abnormally?power in the battery. Solution: Use your AC power adaptor and/or base station to recharge batteries.
During Use2) The device entered the Standby mode,automatically turning the screen off.Solution:Turn the power
Q12:How to do keyboard input?switch off and then on again to turn on the screen.
Q13:I see a CHECK CABLE CONNECTIONscreen!
Q14 My wallpaper doesnOt show up!Q6: What should I do with unused hardware components?
Q15:The screen is off when the power is still on!
Q16:The screen shows a Welcome pagewhen I turn it on!The wireless network adaptor and USB cables will be installed and used during software setup process
Q17:I cannot logon to my computer when I turn it on!following on screen instructions. Store the unused stylus,mini-VGA cable,and/or audio cable in a safe
Q18:I cannot watch the video playback from my computer!place for future use.
Q19:The USB ports on the base station are not working!
Q20:The speakers are not working when DesXcape 150DM is in its base station!
Q21:My DesXcape wireless keyboard stops working!During Software Setup
Q22:Reconfiguring DesXcape 150DM wireless network settings!
Q23:Where can I get more informationQ7: What should I do with the Welcome to the Found New Hardware Wizard?
Follow the recommended approach (Install the software automatically) and finish the process before
you proceed further. Please note that there may be more than one device found when you connect
Before Setupthe USB cable from the base station to the computer.Wait for the computer to recognize each device
Q1: How do I check and configure the different properties on my computer before set up?and install appropriate drivers for each before you proceed.
Look up the Getting Started (A Complete Start Guide)chapter of this UserOs Manual.ThereQ8: Nothing happens after Connect USB Cable page!
are detailed explanations on how you can check and configure your computer.
Make sure that:1) You have connected the USB cable correctly;2) Your DesXcape 150DM is powered-on
Q2: What if I only have one USB port available on my computer?and placed on the base station;and 3)The computer has finished all Found New Hardware processes.
The two unused USB ports are reserved for the USB wireless network adaptor and the base station. IfSometimes the Found New Hardware wizard is hidden behind other windows.Also,you might have to
you have only one USB port available,the following options (and corresponding limitations) are available:wait for a few seconds for the computer to recognize your DesXcape 150DM and locate the drivers for it.
Another possibility:DesXcape 150DM related hardware devices are not properly installed.To check
- Use a self-powered USB hub to expand the number of available USB ports.Or,installation,right-click on My Computer. Choose Properties,Hardware and then Device Manager.To
-Move other USB devices to the base station. (Note:such devices will become inactive whenfix problem devices,right-click on devices with an exclamation mark and choose update driver. Follow
DesXcape 150DM is not housed in the base station.) Or,all screen prompts to complete the process. |
ACEC
PHILIPS
