BEFORE CALLING SERVICE (TV MODE)
Below is a list of frequently occurred symptoms. Before you call for service, make these simple
checks. Some of these symptoms can easily be rectified if you know what to do.
SymptomWhat you should do
No powerY Check whether adaptor is connected properly into cinch.
Y Check the TVOs AC power cord is plugged into the mains
socket. If there is still no power, disconnect plug. Wait for
60 seconds and re-insert plug. Switch on the TV again.
No pictureY Check whether transmission is in TV mode. Press TV (TV
button) on remote control to confirm.
Y Check the antenna connection at the rear of the TV.
Y Possible TV station problem. Try another channel.
Good pictureY Try increasing the volume.
but no soundY Check that the sound is not muted. If it is muted, press the
Mute button on the remote control to restore sound.
Y Chek that your headphone is not connected.
Good sound but poorY Try increasing the contrast and brightness setting.
colour or no picture
Snowish picture andY Check antenna connection at the rear of the TV.
noise
Horizontal dotted linesY Possible electrical interference e.g. hairdryer, vacuum
cleaner, etc. Switch off appliances.
Double images orY Possible poor positioning of antenna. Using a highly
OGhost� imagesdirectional antenna may improve reception.
TV not responding toY Check life span of batteries of remote control handset.
remote control handsetY Aim remote control handset directly at remote control
sensor lens on the TV.
An after-image appearsY If an image remains in the screen for an extended period of
time, it may be imprinted in the screen and leave an after-
image. This usually disappears after a few hours.
An after-image remainsY This is characteristic of liquid crystal and is not caused by a
after the power has beenmalfunction or deterioration of the liquid crystal. This after-
turned offimage will disappear after a set amount of time.
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ACEC
PHILIPS
