9. BEFORE YOU CALL AN ENGINEER
If you encounter problems with your TV-Video Combi, theseSome of the menu lines can be selected, but are without
could be caused by one of the following. You can also call thefunctions:
customer service centre in your country.?Recording is in session; if required, cancel recording session.
The telephone number is listed in the enclosed warranty?Hotel mode switched on; if necessary, switch off hotel mode.
information packet or on the last page of the manual cover.
Have the model number (MODEL NO) and the productionNo sound, volume cannot be increased:
?Hotel mode was activated with volume too low:
number (PROD.NO) of your video recorder ready. You can find
both numbers printed on the type plate fixed at the rear of the1. Switch off hotel mode.
2. Set the new max. volume level for hotel mode.
set.3. Switch on hotel mode.
Detailed information is available in the section 'hotel mode'.
Your TV-Video Combi does not respond to any button being
pressed:Cassette is jammed in the TV-VIDEO Combi:
?TV-Video Combi has been switched off using the power switch?Don't use force. Switch off with the8 power switch for 30
8:switchmachineononleftsideusingthepowerswitch.seconds, then switch it on again.
?There is no power supply: Check the power supply.
?A programmed recording is currently being made: If desired,No playback on the TV-Video Combi:
cancel the programmed recording pressing theSTANDBYm
button (for longer than 3 seconds).?There is no recording on the cassette: Change the cassette.
?Parental control is on: Switch the parental control off.
Poor quality playback on the TV-Video Combi:
?The cassette is badly worn or of poor quality: Use a new
Remote control does not work
The red standby lamp (STANDBY5) does not blink, if one of thecassette.
buttons on the remote control is pressed:?Tracking is not properly adjusted: Turn to chapter 'PLAYBACK
FUNCTIONS' and read the section 'Eliminating picture
?Remote control not pointed toward the TV-Video Combi: Point theinterference'.
remote control at the TV-Video Combi.
?There is a technical problem: Take out the batteries, wait for 10
seconds and place them back.Poor playback of recordings made via the scart socket
?Batteries are weak: Change the batteries.EXT:
?Recording copy-guarded data via the scart socketEXT can
Technical problem:lead to picture/sound distortions. This is not a fault in your
?Switch machine off using power switch8 , wait 30 secondsmachine.
?Turn to chapter 'TV FUNCTIONS' and read the section 'Selection
and switch back on.of picture settings (SMART PICTURE)'.
?You can reset the settings on your set (careful: all information will
be deleted):?You haven't selected the correct TV system for playback: Turn to
1. Switch machine off using power switch8 .chapter 'ADDITIONAL FUNCTIONS' section 'Switching the TV
system'.
2. Press them button on the machine and hold button. Switch
back on using power switch8 .
3. If the standby lamp (STANDBY5) on the set begins to blink,The TV-Video Combi will not record:
release them button.?The TV channel is not stored or not selected properly: Check TV
The machine settings are reset and the data memory is deleted.channels stored.
?You have loaded a cassette which is erase protected: Undo the
No picture (black/blue picture):erase protection on the cassette.
?The red standby lamp (STANDBY5) on the front of the set is not
lit up:
TV-Video Combi switched off: Switch on the set using the mains
switch on the left side of the unit.
There is no power supply: Check the power supply.
?The red standby lamp (STANDBY5) on the front of the set is lit:
TV-Video Combi switched off automatically: Switch it back on
using the;Pq button.
Switched to the programme number of an external source, e.g.:
'E1' for the scart socketEXT , but the attached device is
turned off: Switch on external device or choose a different
programme number.
A TV channel (programme number) has been chosen but there is
no reception on this channel: Select the correct TV channel.
No reception: Have the aerial checked.
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