Troubleshooting Tips
EnglishBelow is a list of symptoms you may encounter with your TV. Before you call for service, make these
simple checks.
Symptom Possible Causes What you should do
No display on screen ? Faulty power supply ? Check whether power cord is properly connected
? TV?s Power not turned into the mains socket and to your TV. If there is still
on no power, disconnect plug. Wait for 60 seconds and
re-insert plug. Switch on TV again.
? Press the POWER key on the TV.
Poor reception ? Faulty antenna connection ? Check antenna connection at rear of TV.
(snowish picture and Weak transmission Try manually adjusting your picture (refer to page 7).
noise ? Wrong TV system ? Have you chosen the right TV system? (refer to page 7).
No picture ? Faulty aerial and cable ? Check whether euroconnector cables or aerial
sockets are properly connected.
? Wrong source selected. ? Check whether the source is correctly selected.
Press button to enter Source list and select
the correct source.
No sound on ? Wrong TV system ? Check whether the correct TV system is selected
certain channels (refer to page 7).
No sound ? Zero volume level ? Try increasing volume.
? Sound muted ? Check that the mute ([) mode is not on. If mute
mode is on, press the key to deactivate mute
mode.
? Aim remote control directly at sensor on front of TV.
? Headphone is connected. ? Disconnect headphone connection.
Sound interference ? Electrical appliances ? Try switching off any electrical appliances, for
interference example, hairdryer, vacuum cleaner that are in use.
Unable to understand ? Wrong language selected ? Press the � key to exit menu from screen. Press
the language on accidentally the H key to enter main menu. Use the key to
screen to operate set select the fourth item on the main menu. Use key to
enter into the next menu level and the � keys to
select correct language.
TV not responding ? Wrong placement of ? Check batteries are placed correctly in the right
to Remote control batteries direction.
? Flat batteries ? Try changing the batteries.
Occasional appearance ? Characteristic of liquid ? This symptom is not a problem. The liquid crystal
of red, blue, green crystal panel panel is built with very high precision technology
and black spots on giving you the fine picture details. Occasionally, a few
screen non-active pixels may appear on the screen as a fixed
point of red, blue, green or black. Note that this
does not affect the performance of the set.
Intermittent or * HDCP (see glossary) ? Noise is displayed if the connected digital equipment?s
flickering picture on authentication failed (DVD player or set-up box) *HDCP authentication
in HD mode failed. Check user manual for the digital equipment
you are connecting.
? Use a standard HDMI to DVI cable.
No sound or picture but ? Set on standby mode ? Press the key.
front panel red light is
on
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ACEC
PHILIPS
