Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?Washer makes noise
Is the water inlet hose kinked?nIs the load balanced and the washer level?
The wash load should be balanced and not overloaded.
nDoes the water level seem too low, or does the washer
appear to not fill completely?The washer must be level. The front feet should be properly
The top of the agitator is much higher than the highest water installed and the nuts tightened. Reset the rear leveling legs
level. This creates a perception that the washer is not filling (if needed). See the Installation Instructions.
completely. This is normal.
nDid you completely remove the yellow shipping strap with
cotter pins?
Washer stopsSee the Installation Instructions.
nCheck the following:nAre the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash?
Is the power cord plugged into a grounded outlet?These are normal washer noises.
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly Washer leaks
and pull to start.
Are the water inlet valve screens clogged?nCheck the following:
Are both the hot and cold water faucets turned on?Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed? See the
Is the water inlet hose kinked?Installation Instructions.
nIs there power at the plug?nIs the sink or drain clogged?
Check your electrical source or call an electrician.Sink and standpipe must be able to handle 17 gallons (64 L)
of water per minute.
nHas a fuse blown or is the circuit breaker open?
If problem continues, call an electrician.nIs water deflecting off the tub ring or the load?
nAre you using an extension cord?Center the tub before starting the washer.
Do not use an extension cord.The wash load should be balanced and not overloaded. The
nIs the washer in a normal pause in the Casual/Permanent fill or spray rinses can deflect off the load.
Press (or Hand Washables) cycle?The washer must be level. The front feet should be properly
The washer pauses for about 2 minutes in the Casual/installed and the nuts tightened. Reset the rear leveling legs
Permanent Press cycle. Allow the cycle to continue.(if needed). See the Installation Instructions.
The Hand Washables cycle (on some models) features nCheck household plumbing for leaks.
periods of agitation and soak.
nIs the washer overloaded?Washer basket is crooked
Wash smaller loads.
nWas the washer basket pulled forward during loading?
Washer won?t drain or spinThe wash load should be balanced and not overloaded. Push
the basket to the center before starting wash.
nIs the drain hose clogged, or the end of the drain hose nIs the load balanced and the washer level?
more than 72 inches (183 cm) above the floor?The wash load should be balanced and not overloaded.
See the Installation Instructions for proper installation of drain
hose.The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
nIs the lid open?(if needed). See the Installation Instructions.
The lid must be closed during operation.
nThe washer basket moves while washing.
nIs there excessive sudsing?This is normal.
Always measure detergent. Follow manufacturer?s directions.
If you have very soft water, you might need to use less
detergent. Agitator operation
nIs your voltage low?nThe top of the agitator is loose, or moves in only one
Check your electrical source or call an electrician. Do not use direction.
an extension cord. This is normal.
Washer continues to fill or drain, or the cycle seems Dispensers clogged or bleach leaking
stuck
nDid you follow the manufacturer?s directions when adding
nIs the top of drain hose lower than the water level in detergent and fabric softener to the dispensers?
washer?Measure detergent and fabric softener. Carefully pour into the
The top of the hose must be higher than the water level in the dispensers. Wipe up all spills.
washer for proper operation. See the Installation Instructions.
Dilute fabric softener in the fabric softener dispenser.
nDoes the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See the
Installation Instructions.
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ACEC
WHIRLPOOL
