nIs there excessive sudsing?
Always measure detergent. Follow manufacturer?s directions. Agitator operation
If you have very soft water, you might need to use less
detergent. nThe top of the agitator is loose, or moves in only one
direction.
nIs your voltage low?This is normal.
Check your electrical source or call an electrician. Do not use
an extension cord.
Dispensers clogged or bleach leaking
Washer continues to fill or drain, or the cycle seems stucknDid you follow the manufacturer?s directions when adding
detergent and fabric softener to the dispensers?
nIs the top of drain hose lower than the water level in
Measure detergent and fabric softener. Carefully pour into the
washer?dispensers. Wipe up all spills.
The top of the hose must be higher than the water level in the
washer for proper operation. See the Installation Instructions.Dilute fabric softener in the fabric softener dispenser.
nDoes the drain hose fit too tightly in the standpipe, or is it nDid you put powdered or color-safe bleach in the liquid
taped to the standpipe?chlorine bleach dispenser?
The drain hose should be loose yet fit securely. Do not seal Add powdered or liquid color-safe bleach directly to the
the drain hose with tape. The hose needs an air gap. See the basket. Do not use the chlorine bleach dispenser for color-
Installation Instructions.safe bleach.
Washer makes noiseLoad too wet
nIs the load balanced and the washer level?nDid you use the right cycle for the load being washed?
The wash load should be balanced and not overloaded.Select a cycle with a higher spin speed (if available).
The washer must be level. The front feet should be properly nDid you use a cold rinse?
installed and the nuts tightened. Reset the rear leveling legs Cold rinses leave loads wetter than warm rinses. This is
(if needed). See the Installation Instructions.normal.
nDid you completely remove the yellow shipping strap with
cotter pins?Residue or lint on load
See the Installation Instructions.
nDid you sort properly?
nAre the gears engaging after the drain and before spin, or Sort lint givers (towels, chenille) from lint takers (corduroy,
is the upper part of agitator clicking during wash?synthetics). Also sort by color.
These are normal washer noises.
nDid you overload the washer?
The wash load must be balanced and not overloaded. Lint
Washer leakscan be trapped in the load if overloaded. Wash smaller loads.
nCheck the following:nCheck the following:
Are the fill hoses tight? Are the fill hose washers properly Was paper or tissue left in the pockets?
seated? Is the drain hose clamp properly installed? See the Did you use enough detergent? Follow manufacturer?s
Installation Instructions.
directions. Use enough detergent to hold the lint in the water.
nIs the sink or drain clogged?
Is your water colder than 70°F (21°C)? Wash water colder
Sink and standpipe must be able to handle 17 gallons (64 L) than 70°F (21°C) may not completely dissolve the detergent.
of water per minute.
nIs water deflecting off the tub ring or the load?Stains on load
Center the tub before starting the washer.
nDid you follow the manufacturer?s directions when adding
The wash load should be balanced and not overloaded. The
fill or spray rinses can deflect off the load.detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
The washer must be level. The front feet should be properly to remove soil and hold it in suspension.
installed and the nuts tightened. Reset the rear leveling legs Dilute fabric softener and add to the rinse portion of a cycle
(if needed). See the Installation Instructions.
only. Do not drip fabric softener on clothes.
nCheck household plumbing for leaks.
nIs there above average iron (rust) in water?
You may need to install an iron filter.
Washer basket is crooked
nDid you properly sort the load?
nWas the washer basket pulled forward during loading?Sort dark clothes from whites and lights.
The wash load should be balanced and not overloaded. Push
nDid you unload the washer promptly?
the basket to the center before starting wash.To avoid dye transfer, unload the washer as soon as it stops.
nIs the load balanced and the washer level?
The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions.
nThe washer basket moves while washing.
This is normal.
11 |