Load is wrinkled
ASSISTANCE OR SERVICE
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Before calling for assistance or service, please check
Did you use the right cycle for the load being washed??Troubleshooting.? It may save you the cost of a service call. If
Use the Casual/Permanent Press cycle or a cycle with low you still need help, follow the instructions below.
spin speeds (if available) to reduce wrinkling.
When calling, please know the purchase date and the complete
Did you overload the washer?model and serial number of your appliance. This information will
The wash load must be balanced and not overloaded. Loads help Whirlpool to better respond to your request.
should move freely during washing.
If you need replacement parts
Was the wash water warm enough to relax wrinkles, or
If you need to order replacement parts, Whirlpool recommends
are you using warm rinses?
that you only use factory specified parts. These parts will fit right
If safe for the load, use warm or hot wash water. Use cold
and work right because they are made with the same precision
rinse water.
?
used to build every new WHIRLPOOL appliance. To locate
Are the hot and cold water hoses reversed? replacement parts in your area, call the Customer Interaction
Check to be sure the hot and cold water hoses are connected Centre or your nearest Whirlpool designated service company.
to the right taps. See ?Installation Instructions.?
Call the Whirlpool Customer Interaction Centre at
Load is tangled or twisted1-300-363-344 (Australia) or 0-800-442-584 (New Zealand).
Our consultants provide assistance with:
Did you overload the washer?
Features and specifications on our full line of appliances
The wash load must be balanced and not overloaded. Loads
should move freely during washing.Installation information
Use and maintenance procedures
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around Accessory and repair parts sales
the agitator.
Referrals to local dealers, repair parts distributors, and
service companies
Gray whites, dingy colours
Whirlpool designated service technicians are trained to fulfill the
Did you properly sort the load?product warranty and provide after-warranty service.
Dye transfer can occur when mixing whites and colours in a NOTE: If the power supply cord of this washer is damaged, it
load. Sort dark clothes from whites and lights.must be replaced by a special cord (Part Number 8316026)
available from the dealer from whom you purchased the washer
Was the wash temperature too low?
or a Whirlpool designated service company.
Use hot or warm washes if safe for the load. Hot water should
be at least 44°C (111°F) to clean heavy soils.
Gearcase assembly covered by your warranty
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right taps. See ?Installation Instructions.?
Garment damage
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Did you properly add liquid bleach?
Do not pour liquid bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
Did you follow the manufacturer?s care label instructions?
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ACEC
WHIRLPOOL
