TROUBLESHOOTINGPHILIPS LIMITED WARRANTY
One (1) Year Free Product Exchange
If a fault occurs, first check the points listed below before taking the set for repair. If you are
unable to remedy a problem by following these hints, consult your dealer or service center.PHILIPS CONSUMER ELECTRONICS warrants thisWHERE WARRANTY EXCHANGE IS AVAILABLE:
product against defect in material or workmanship, subject toExchange is available in all countries where Philips officially dis-
WARNING: Do not open the set as there is a risk of electric shock! Under no any conditions set forth as follows:tributes the product. In countries where Philips does not dis-
tribute the product, the local Philips organization will attempt
circumstances should you try to repair the set yourself, as this will invalidate the
PROOF OF PURCHASE: to exchange the product, although there may be a delay if the
warranty.You must have proof of the date of purchase to exchange theappropriate product is not readily available, or special customs
product. A sales receipt or other document showing the prod-processes are implied.
uct, the date that you purchased the product, as well as the
authorized retailer included, is considered such proof. FOR EXCHANGE IN THE U.S.A., PUERTO RICO, OR
No sound /powerPoor radio receptionU.S. VIRGIN ISLANDS�
COVERAGE:Contact Philips Customer Care Center at:
� Volume not adjusted� Weak radio signal
Warranty coverage begins the day you buy your product. For a1-800-531-0039
Y Adjust the VOLUMEY FM / AM: Adjust the FM / AM telescopic aerialperiod of one (1) year from the date of purchase, if the product
is determined to be defective, Philips will exchange the defec-FOR EXCHANGE IN CANADA�
� Power Cord not securely connected
indicationtive product with a new or renewed product, at its option, at1-800-661-6162 (French Speaking)
Y Connect the AC power cord properlyno charge. The replacement product is covered only for the1-800-531-0039 (English or Spanish Speaking)
� CD-R(W) is blank/ not finalizedwarranty period of the original product. When the warranty on
� Batteries flat / incorrectly inserted
Y Use a finalized CD-R(W)the original product expires, the warranty on all replaced prod-REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
Y Insert (fresh) batteries correctlyucts also expires. When it is necessary for you to ship theTHE EXCLUSIVE REMEDY OF THE CONSUMER. PHILIPS
� Headphones connected to the setproduct to Philips for exchange, you will pay the shipping costSHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSE-
for shipment to Philips. Philips will pay the shipping costs whenQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
YDisconnect headphonesindication
returning a product to you.IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO
� Electrostatic discharge/interference� No CD insertedTHE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
Note: The exchange model supplied will be the most compara-IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
Y Unplug the set. If batteries inserted, remove batteriesY Inserted a suitable disc
ble one in Philips current inventory. Shipping of your product toFOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIM-
from the battery compartment. Press and holdPhilips implies intent to follow the specified requirements of theITED IN DURATION TO THE DURATION OF THIS WAR-
� CD badly scratched or dirty
STANDBY ON y for 10 seconds, then re-plug /warranty and exchange program. Product received by PhilipsRANTY.
Y Replace/ clean CD, see Maintenance
replace battery supply, and try activating the setcannot be returned. Replacement product can only be sent if all
warranty requirements are met. Failure to follow all require-Some states do not allow the exclusions or limitation of inci-
again.� Laser lens steamed up
ments can result in delay of exchange process.dental or consequential damages, or allow limitations on how
� CD contains non-audio filesYWait until lens has clearedlong an implied warranty lasts, so the above limitations or
Y Press SEARCH or §. once or more to skip toEXCLUDED FROM WARRANTY COVERAGEexclusions may not apply to you. In addition, if you enter into a
a CD audio track, instead of the data fileThe CD skips tracksYour warranty does not cover:service contract agreement with the PHILIPS partnership within
Y Shipping charges to return defective product. ninety (90) days of the date of sale, the limitation on how long
� CD damaged or dirty
Y Labor charges for installation or setup of the product, adjust-an implied warranty lasts does not apply.
Poor sound quality in GAME AUX modeY Replace or clean CDment of customer controls on the product, and installation
Y Adjust the volume on the set or on your game or repair of antenna systems outside of the product.
� shuffle or program is active
consoleY Product repair and/or part replacement because of improper
Y Switch off shuffle / programinstallation, connections to improper voltage supply, abuse,
neglect, misuse, accident, unauthorized repair or other cause
Severe radio hum or noiseSound skips during MP3 playbacknot within the control of Philips.
� MP3 file made at compression level exceedingYDamage occurring to product during shipping when improp-
� Electrical interference: set too close to TV, VCR or
320kbpserly packaged or cost associated with packaging.
computer
YA product that requires modification or adaptation to enable
Y Use a lower compression level to record CD
Y Move the set to increase the distanceit to operate in any country other than the country for
tracks into MP3 formatwhich it was designed, manufactured, approved and/or
Remote control does not function properlyauthorized, or repair of products damaged by these modifica-
� Disc damaged or dirty
tions.
� Batteries flat/ incorrectly insertedY Replace or clean discYA product used for commercial or institutional purposes
Y Insert (fresh) batteries correctly(including but not limited to rental purposes).
Cannot find desired MP3 title
Y Products lost in shipment and no signature verification of
� Distance/ angle between the set too large�Wrong file extension used and/ or file namereceipt can be provided.
YReduce the distance/ anglewith unsuitable text characters usedY Products sold AS IS or RENEWED.
Y Make sure the file names are typed in English
text characters an that the MP3 files end with
.mp3
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
Philips, P.O. Box 520890, Miami, FL 33152 (402) 536-4171
EL6587E001 / 01-04 |
ACEC
PHILIPS
