If You Need Service or Assistance
A more detailed ?Trouble Diagnosis Chart? and
We suggest you follow these
other technical information is shipped with each
steps: unit and is located in the unit compartment section.
Service repair and replacement parts manuals may
1. Before calling for assistance... be ordered directly from:
Performance problems often result from little things Whirlpool Corporation
you can find and fix yourself without tools of any Whirlpool Drive
kind. Attention: Literature Department
Unit does not run: LaPone, Indiana 46350
l Cycle Control Knob must be in the ?ON? position. Specify the model number of the ice machine when
l Check to see that power cord is plugged in. ordering.
l Have you checked your home?s main fuses or 2. If you need assistance*...
circuit breaker box? Call Whirlpool COOL-LINE:? service assistance
. Room temperature must be above 55°F (13°C). telephone number. Dial free from anywhere in
Otherwise, bin thermostat may sense cold room the U.S.:
temperature and shut off even though bin is not 1-800-253-l 301
full of ice. Also, unit may not restart once it does and talk with one of our trained consultants. The
shut off. consultant can instruct you in how to obtain
Unit runs but produces no ice: satisfactory operation from your appliance or, if
l Cycle Control Knob must be in the ?ON? position. service is necessary, recommend a qualified
service company in your area.
l Check water supply to make sure it is open.
If you prefer, write to:
l If ice machine is operated at an elevation of
2,000 feet or more above sea level, both the bin Mr. Donald Skinner
thermostat and ice thickness thermostat need to Director of Consumer Relations
be recalibrated. See Installation Instructions. Whirlpool Corporation
2000 M-63
Unit runs but produces very little ice:
Benton Harbor, Ml 49022
9 Room temperature may be extremely high, more
than 90°F (32°C). In this case, it is normal for ice Please include a daytime phone number in your
production to be low. correspondence.
. Dirt or lint may be blocking the air flow through 3. If you need service*...
the finned condenser. Condenser needs to be Whirlpool has a nationwide
cleaned. SM network of authorized
l Check to see if the unit has a scale build-up in whi<$l 01 WhirlpoolSM service com-
water and freezing system. Clean, if necessary. -2 seevrce panies. Whirlpool service
technicians are trained to
Grid is not cutting ice sheets:
l Check the grid harness plug to make sure the fulfill the product warranty and provide after-
warranty service, anywhere in the United States,
connection is secure.
To located the authorized Whirlpool service
Taste in ice cubes: company in your area, call our COOL-LINE?
0 There may be an unusually high mineral content
service assistance telephone number (see Step 2)
in water supply. Water may need to be filtered or
treated. or look in your telephone directory Yellow Pages
under:
l Do not store any foods in the ice bin.
l Packaging material not all removed. |
ACEC
WHIRLPOOL
