EME2725 U Englis h
After-sales service and spare parts
If the appliance does not work correctly, caWrhen ry oyuou tmake your call to the After-Sales Service
the following checks first before contactingC thentere, you will be asked for the following information:
local After-Sales Service Centre.1. Your name, address and postcode
2. Your telephone number
If the oven does not start:3. Clear and concise details about the fault
4. The model number
? Check that the appliance is connected to t5.h e mThe sainse.rial number
? Check that the plug is pushed in properly6.. The purchase date
We advise you to write down the information below so
? If appropriate, replace the fuse in the plug by
that you will have the details to hand:
another of the same rating and check that the plug
is wired correctly.
Model number: EME2725
? Check that any switch, at the wall socket or
elsewhere in the circuit, is ON.
Serial number:
? Check that the wall socket is working by plugging in
something else that you know is working.
P.N.C:
? Check the fuse in the fuse-box.
Purchase date:
If the microwaves are not operating:
? The child security feature might have been set
If your appliance is still under guarantee, you must
(available on some models)
be sure that the necessary checks have been made,
? Check that the controls have been set correctly.
because a technician call-out charge will be levied if
? Check the adjustments/procedures by referring to
the problem is not mechanical or electrical.
the instruction manual.
? Check that the door is closed properly. (If particles
Please note that your proof of purchase will be
of food or other things remain stuck in the doorway,
required for any call-out made during the guarantee
the door will not close correctly and the microwave
period.
oven will not operate.)
? Check that the Start button is activated.
Spare parts
If the oven still does not work properly after the above
Spare parts can be purchased through your After-Sales
checks, contact the local Electrolux After-Sales Service
Service Centre.
Centre. The address can be found on the following
pages of this user guide.
Customer service
IMPORTANT :
For all general enquiries about your Electrolux appliance
If you call out a technician for one of the above
or for other information on Electrolux products, contact
faults or to repair a fault caused by incorrect
our Customer Service centre by mail or telephone.
installation or operation, you will be charged for this
call-out even if the appliance is still under
guarantee.
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ELECTROLUX
