During a normal night time period of approximately 8 hours a traditional fridge freezer can normally maintain the
frozen food temperature but if the appliance is left for longer period in a low ambient the freezer will defrost .GUARANTEE CONDITIONS
If, after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make aStandard guarantee conditions
charge if the fault is not a mechanical or electrical breakdown.We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any
Please note that proof of purchase is required for any in-guarantee service calls.part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
The appliance has been used for normal domestic purposes only, and in accordance with the manufacturerOs
SERVICE AND SPARE PARTSinstructions.
The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact yourauthorised by us.
local Electrolux Service Force Centre by telephoning:-
All service work under this guarantee must be undertaken by an Electrolux Service Force Centre. Any appliance
or defective part replaced shall become the CompanyOs property.
0870 5 929929This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit theExclusions
website at www.serviceforce.co.ukThis guarantee does not cover:
Before calling out an engineer, please ensure you have read the details under the heading �Something Not
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
Working?removable parts of glass or plastic.
When you contact the Service Force Centre you will need to give the following details:
Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
1.Your name, address and post codeEuropean Community (EC) or European Free Trade Area.
2.Your telephone numberAppliances found to be in use within a commercial environment, plus those which are subject to rental
3.Clear and concise details of the faultagreements.
4.The model and serial number of the appliance (found on the rating plate)Products of Electrolux manufacture which are not marketed by Electrolux.
5.The purchase date
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home
Please note that a valid purchase receipt or guarantee documentation is required for in-guaranteesubject to the following qualifications:
service calls. The guarantee starts from the date you first purchased your product.
The guarantee is for the same period and to the same extent for labour and parts as exists in the new country
of use for this brand or range of products.
CUSTOMER CARE DEPARTMENTThis guarantee relates to you and cannot be transferred to another user.
Your new home is within the European Community (EC) or European Free Trade Area.
For general enquiries concerning your Electrolux appliance or for further information on Electrolux products,The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
please contact our Customer Care Department by letter or telephone as follows:-normal household.
Customer Care Department The product is installed taking into account regulations in your new country.
ElectroluxBefore you move please contact your nearest Customer Care centre, listed below, to give them details of your
55-77 High Streetnew home. They will then ensure that the local Service Organisation is aware of your move and able to look
Sloughafter you and your appliances.
BerkshireFranceSenlis+33 (0)3 44 62 20 13
SL1 1DZGermanyNźrnberg+49 (0)800 234 7378
08705 950 950 *
ItalyPordenone+39 (0)800117511
* calls to this number may be recorded for training purposes.SwedenStockholm+46 (0)20 78 77 50
UKSlough+44 (0)1735 219898
1213 |
ACEC
ELECTROLUX
