If you need service or 2. If you need assistance*...
assistance, we suggest Call Whirlpool COOL-LINE? service assistance
telephone number. Dial free from:
you follow these four steps: Continental U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 6 Hawaii . . . . . . . . . . . . (800) 253-1121
1. Before calling for assistance...
and talk with one of our trained Consultants. The Con-
Performance problems often result from little things sultant can rnstruct you in how to obtain satisfactory
you can find and fix yourself without tools of any kind operation from your appliance or, if service IS neces-
If your refrigerator will not operate: sary, recommend a qualified servrce company in
l Is the power supply cord plugged Into a live circuit your area
with the proper voltage? (See page 4 )
3. If you need service*...
l Have you checked your home?s main fuses or clrcutt
breaker box? Whirlpool has a na-
l Is the Refrigerator Control turned ON? tionwide network of
If there is a rattling or jingling noise, or other un- franchised TECH-CARE?
familiar sounds: Service Companies.
l Is something on top or behind the refrigerator mak- TECH-CARE service
ing noise when the refrigerator IS running? technrcrans are trarned
l New features on your new refrigerator make new to fulfill the product
sounds You may be hearing air flowing from the warranty and provide
fans, timer cltcks for the defrosting cycle, defrost 7m#CARE after-warranty service,
FRANCHISED SERVICE
water draining into the defrost pan. anywhere in the United
If your ice maker will not operate: States To locate TECH-
CARE service in your area, call our COOL-LINE sewice
l Has the freezer had enough time to get cold? With a
assistance telephone number [see Step 2) or look in
new refrrgerator, this might take overnight
l Is the signal arm ON.. in the down position? your telephone directory Yellow Pages under.
l Is the water valve turned on? Is water getting to the APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR- SERVICE 6 REPAIR MAJOR- REPAIRING 6 PARTS
ice maker? OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
If there is water in the defrost pan: FRANCHISEDTECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
l In hot, muggy weather, this IS normal The pan con
SERVICE CO.WPA,h?lE SERVICE COMPANIES
even be half full. Make sure the refrigerator is level so KY2 SERVICE CO XYZ SERVICE CO
123 Mapie 999 9999 123 Maple. 999.9999
the pan doesn?t overflow
OR
If the light does not work:
WASHING MACHINES.DRYERS
l Hove you checked your home?s man fuses or circuit 6 IRONERS- SERVICING
breaker box? WHIRLPOOL APPLIANCES
l Is the power supply cord plugged Into a live clrcurt FRANCHISED TECH-CARE SERVICE
with the proper voltage? (See page 4.) SERVICE COMPANIES
XYZ SERVICE CO
If a bulb is burned out: 123 Maple 999.9999
l See instructions for changing light bulbs on page 6
Use appliance bulbs only
4. If you have a problem*...
If the motor seems to run too much:
Call our COOL-LINE service asslstance telephone
l Is the condenser, behind the refrigerator, free of dust
number (see Step 2) and talk with one of our Consul-
and Irnt?
tants, or if you prefer, wrote to
l On hot days, or If the room IS warm, the motor natu-
rally runs longer Mr Robert Stanley
l If the door has been opened a lot, or if a large Division Vice President
amount of food has been put In, the motor will run Whirlpool Corporation
longer to cool down the interior 2000 US33. North
Benton Harbor, MI 49022
Remember: Motor running time depends on dlf-
*If you must call or write, please provide: model
ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the number, serral number, dote of purchase, and a com-
plete description of the problem. This information is
controls
needed in order to better respond to your request for
And, your new refrrgerator may be larger than your
old one so it has more space to be cooled. It also has assistance.
a regular freezer instead of a frozen food cornpar+ FSP 15 o registered trademark of WhIrlpool
Corporoilon for quality parts Look for this symbol
ment. All this means better refrigeration and may re-
of quolItv whenever You need o replacement porl
quire more running time than your old one for your Whirlpool appliance FSP replacement
FSP
parts WIII fit right and work right because they are
made to the some exoctlng speclflcot~ons used
8
0 to build every new WhIrlpool oppllance |
ACEC
WHIRLPOOL
