12ENGLISH
Information & service
If you need information or if you have a problem, please visit the Philips
Web site at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, please contact the
Philips Customer Care Centre in your country. If there is no Customer
Care Centre in your country, turn to your local Philips dealer or the
nearest Philips service centre.
ProblemPossible cause(s)Solution
Some smoke comes out of theThis is normal. Some parts of the iron This phenomenon will cease after a
appliance after you have switched the have been greased lightly in theshort while.
appliance on for the first time.factory.
Droplets of water escape from theThe temperature dial (I) has been set Select the required ironing
soleplateto a temperature that is too low fortemperature as indicated in these
steam ironing.instructions and the table.
The steam tank has been placed on an Put the steam tank on a stable and
unstable and/or uneven surface.even surface.
When you start steam ironing, theThis is normal. Hold the iron over an
hose is cold. Steam condenses in theold cloth and press the steam activator
hose, causing droplets of water tobutton (H).The cloth will absorb the
escape from the soleplate.drops.After a few seconds the steam
production will have normalised.
The appliance does not produceThe steam tank has not been switched Set the on/off switch (D) to 'on'.
steam.on.
The 'steam tank heating up' pilot light Wait until the pilot light has gone out.
is still on.
I don't see any steam coming out ofSuperheated (i.e. high-quality) steam is To check if the iron is actually
the soleplate.hardly visible, especially when theproducing steam, hold a (cold) mirror
temperature dial has been set toin front of the soleplate vents.
maximum position and even less so
when the ambient temperature is
relatively high.
The soleplate is dirty.Impurities or chemicals present in the Clean the soleplate with a damp cloth
water have deposited on the soleplate. and, if necessary, with some washing-
up liquid.
You have been ironing at too highClean the soleplate with a damp cloth
temperatures.and, if necessary, with some washing-
up liquid. Select the recommended
ironing temperature. |
ACEC
PHILIPS
