16ENGLISH
Troubleshooting
This chapter summarises the most common problems you could encounter with your iron. Please
read the different sections for more details. If you are unable to solve the problem, please contact the
Philips Customer Care Centre in your country.
ProblemPossible cause(s)Solution
The appliance does not become hot.There is a connection problem.Check the mains cord, the plug and
the wall socket.
The steam tank has not been switched Set the on/off switch to 'on'.
on.
The Iron-off function has switched the Press any button on the iron to
soleplate off.deactivate the Iron-off function.The
soleplate will then start heating up
again.
Smoke comes out of my new ironSome parts of the appliance haveThis phenomenon is perfectly normal
when I switch it on.been lightly greased in the factory and and will cease after a short while.
may initially give off some smoke when
heated.
The iron does not produce any steam. There is not enough water in theFill the water tank (see 'Preparing for
water tank.use', section 'Filling the detachable
water tank').
The steam tank pilot light is still on.Wait until the pilot light goes out.
The selected ironing temperature isSet the temperature to 2 or higher.
too low for steam ironing.
The water tank has not been properly Attach the water tank to the steam
attached to the steam tank.tank properly (you will hear a click).
When the iron has been set to a very Set the iron to a lower temperature,
high temperature, the steam produced e.g. 2, to check if the iron is actually
is dry and hardly visible. It will be even producing steam.
less visible when the ambient
temperature is relatively high and it will
be entirely invisible when the
temperature has been set to MAX.
Flakes and impurities come out of the Impurities or chemicals present in the Clean the soleplate with a damp cloth.
soleplate or the soleplate is dirty.water have deposited in the steam
vents and/or on the soleplate.
"Error" has appeared on the displayA sensor failure has been detected.Contact an authorised Philips service
and the iron beeps continuously.centre.
The appliance produces a pumpingWater is being pumped into the steam This is normal.
sound.tank.
The pumping sound does not stop.Unplug the iron immediately and
contact an authorised Philips service
centre.
Dirty water comes out of theToo much scale and minerals haveRinse the steam tank. See chapter
soleplate.accumulated inside the steam tank.'Cleaning and maintenance'. |
ACEC
PHILIPS
