Other
ErrorsPossible causeRemedy
Copy is blank.Document loaded the wrong way upLoad the document with the printed side.
up.
Thermal paper is not properly loaded.Load the thermal paper correctly.
On lifting the handset of your faxThe caller is trying to send a fax.Press the START key. Then replace the
machine you hear a tone orhandset.
silence.
On lifting the handset of anThe caller is trying to send a fax.You can start your fax machine by
additional telephone you hear apressing keys * and 5 .
tone or silence.
On lifting the handset of anYour additional telephone is connected inPress the * key twice to switch off the
additional telephone you hear inparallel.ringing tone or the outgoing message.
the background the ringing toneYou can now make a call without
or, depending on the device type,interferences (see chapter 8 Additional
the activated outgoing messagefunctions/Easy Link).
of your own built-in answering
device.
Received documents do notThere is a thermal paper jam at the paperPress the STOP key for two seconds:
appear as normal at the front ofoutlet on the underside of the machine.Pull out the crumpled paper carefully
the fax machine.from the front of the machine. In case
you cannot remove the paper jam
completely: Lift up the operation panel
and the inner paper cover. Remove the
jammed paper. Insert the paper once
again. Close the machine and press
STOP to press the thermal paper against
the internal transport roll.
Only for fax machines withYou have background music.Record a message without music.
built-in answering device:
You have switched on your
answering device and cannotYour outgoing message is too long.Record a shorter announcement (no
receive any faxes.longer than 20 seconds).
Your document was not drawn in strOpen the operation panel and pull theaight.
DOCUMENT JAM document carefully outwards in one
direction.
You are now using an additional deCheck the additional device!vice.
external phone
If you cannot rectify a fault using the instructions provided, please disconnect from the mains. Wait at least ten seconds
and reconnect.
If the fault recurs, please contact your customer information centre.
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ACEC
PHILIPS
