Guarantee conditionsService and spare parts
Standard guarantee conditionsIn the vent of eour appliance requiying servicr , or if eou wish to purchase spare payts please contact rour localy
Bendix Service Centre by telephoning:
We, Tricity Bendix, undertake that if within 12 months of the date of purchase this Tricity Bendix appliance or anf isy part thereo
proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE
OF CHARGE for labour, materials or carriage on condition that:
08705 929 929
lThe appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
lThe appliance has been used for normal domestic purposes only, and in accordance with the manufacturerOs instructions.
Your telephone call will be automatically routed to the Service Force centre covering your post code area. The addresses
lThe appliance has not been serviced, maintained repaired, taken apart or tampered with by any person not authorare listed on the fised by us.ollowing pages. Before calling out an engineer, please ensure you have read the details under the
heading "Something NotW orking" .
lAll service work under this guarantee must be undertaken by a Tricity Bendix Service Force Centre.
lAny appliance or defective part replaced shall become the CompanyOs property.
When you contact the Service Force Centre you will need to give the following details:
lThis guarantee is in addition to your statutory and other legal rights.
1. Your name, address and post code
Home visits are made betw8.30ameen and 5.30pmMonday to Friday. Visits may be available outside these hours in which
2. Your telephone number
case a premium will be charged.
3. Clear and concise details of the fault
4. The model and serial number (found on the rating plate)Exclusions
This guarantee does not cover:5. The purchase date
lDamage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts
of glass or plastic.
lCosts incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United
Kingdom.
lAppliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
Customer Care Department
lProducts of Tricity Bendix manufacture which are not marketed by Tricity Bendix.
For geneal enquiries concerning r oury Bendix appliance or or futher infrormation onf Bendix products please contact
our Customer Care Depatment r y letter or telephone at the address belbw.o
European Guarantee
Customer Care Department
If you should move to another country within Europe then your guarantee moves with you to your new home subject to the
Bendix
following qualifications:
55-77 High Street
lThe guarantee starts from the date you first purchased your product.Slough
Berkshire
lThe guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this
SL1 1DZ
brand or range of products.
Tel: 08705 950 950 (*)
lThis guarantee relates to you and cannot be transferred to another user.
*calls to this number may be recorded for training purposes
lYour new home is within the European Community (EC) or European free Trade Area.
lThe product is installed and used in accordance with our instructions and is only used domestically, i.e.a normal household.
lThe product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They
will then ensure that the local service Organisation is aware of your move and able to look after you and your appliances.
FranceSenlis+33 (0)3 44 62 28 28
GermanyNurnberg+49 (0)911 323 2600
ItalyPordenone+39 (0)1678 47053
SwedenStockholm+46 (0)20 78 77 50
UKSlough+44 (0)1753 219898
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ACEC
