Guarantee Conditions
Electrolux Guarantee conditionsEuropean Guarantee
We, Electrolux, undertake that if, within 12 months of theIf you should move to another country within Europe then
date of the purchase, this Electrolux appliance or any partyour guarantee moves with you to your new home
thereof is proved to be defective by any reason only ofsubject to the following qualifications:
faulty workmanship or materials, we will, at our option,* The guarantee starts from the date you first purchased
repair or replace the same FREE OF ANY CHARGE foryour product.
labour, materials or carriage on condition that:
* The appliance has been correctly installed and used* The guarantee is for the same period and to the same
only on the gas and electricity supply stated on theextent for labour and parts as exist in the new country
rating plate.of use for this brand or range of products.
* This guarantee relates to you and cannot be
* The appliance has been used for normal domestictransferred to another user.
purpose only, and in accordance with the* Your new home is within the European Community
manufacturer's instructions.(EC) or European Free Trade Area.
* The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any person* The product is installed and used in accordance with
not authorised by us.our instructions and is only used domestically, i.e. a
* All service work under this guarantee must benormal household.
undertaken by a Electrolux Service Centre.* The product is installed taking into account regulations
in your new country.
* Any appliance or defective part replaced shall become
the Company's property.Before you move, please contact your nearest Customer
* This guarantee is in addition to your statutory andCare centre, listed below, to give them details of your new
other legal rights.home.
Home visits are made between 8.30am and 5.30pmThey will then ensure that the local Service Organisation
Monday to Friday. Visits may be available outside theseis aware of your move and able to look after you and your
hours, in which case a premium will be charged.appliances.
FranceSenlis+33 (0) 344622013
Exclusions
GermanyNürnberg+49 (0) 800 234 7378
This guarantee does not cover:ItalyPordenone +39 (0) 800 117511
* Damage or calls resulting from transportation, improper
use or neglect, the replacement of any light bulbs orSwedenStockholm +46 (0) 20 78 77 50
removable parts of glass or plastic.U KSlough+44 (0) 1753 219898
* Costs incurred for calls to put right an appliance which
is improperly installed or calls to appliance outside the
United Kingdom.
* Appliances found to be in use within a commercial or
similar environment, plus those which are the subject
to rental agreements.
* Products of Electrolux manufacture which are not
marketed by Electrolux.
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