This is due to the air temperature within the refrigerator compartment being maintained at 6°C or under thus not
SOMETHING NOT WORKINGcalling the thermostat to energise the compressor .
During a normal night time period of approximately 8 hours a traditional fridge freezer can normally maintain the
Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use orfrozen food temperature but if the appliance is left for a longer period in a low ambient temperature the freezer
installation a charge will be made, even if the appliance is under guarantee.will defrost .
Before contacting your local Service Force Centre, check the following points:
If, after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
SymptomSolutionPlease note that proof of purchase is required for any in-guarantee service calls.
No power to the applianceCheck there is power at the socket.
SERVICE AND SPARE PARTS
Check there is not a power cut by checking the
household lights.In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local
Electrolux Service Force Centre by telephoning:-
Check the fuse has not blown.
0870 5 929929
The light does not come on Ensure that the bulb is correctly fitted.
For the address of your local Service Force Centre and further information about Service Force, please visit the
website at www.serviceforce.co.uk
Replace the bulb if it has blown.
For Customer Service in Ireland please
Check the door light switch is not jammed.contact us at the address below:
The temperature in the fridge or freezer section isCheck the thermostat control knob in the fridge isElectrolux Group (Irl) Ltd
too highturned to the correct setting relative to ambient
conditions.Long Mile Road
Dublin 12
Check the ambient temperature is within the
appliances operating limits, please refer to theRepublic of Ireland
installation section in this instruction book.Telephone : +353 (0)1 4090753
Relocate the appliance if necessary.Email:
[email protected]
The freezer door will not openHas door just been opened? If so leave for a fewBefore calling out an engineer, please ensure you have read the details under the heading Something Not
minutes to allow the air pressure to equalise.Working.
The compressor runs continouslyAdjust the thermostat control knob to give correctWhen you contact the Service Force Centre you will need to give the following details:
temperature control. See Setting the temperature .1.Your name, address and post code
Check that the doors are closed.
2.Your telephone number
3.Clear and concise details of the fault
Large quantities of food have recently been placed in
the cabinet and/or door is frequently opened.4.The model and serial number of the appliance (found on the rating plate)
Check that air ventilation is not obstructed.5.The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
Excessive frost and ice has built upEnsure the doors are not left open.service calls.
Check that nothing is preventing the doors from
closing.
CUSTOMER CARE DEPARTMENT
Is the door gasket intact and clean.
For general enquiries concerning your Electrolux appliance or for further information on Electrolux products,
Has advised periodic defrosting been carried out.please contact our Customer Care Department by letter or telephone as follows:-
Customer Care Department
NoiseRefer to normal operating sounds.Electrolux
55-77 High Street
Water under the salad binCheck the drain hole is not blocked. (see
Maintenance and Cleaning).Slough
Berkshire
SL1 1DZ
08705 950 950 *
Low room temperature operation
During prolonged periods of low room temperatures,ie;10°C and lower, the compressor on single compressor* calls to this number may be recorded for training purposes.
fridge freezer can remain inoperative during this time .
1011
ACEC
