During a normal night time period of approximately 8 hours a traditional fridge freezer can normally maintain the
frozen food temperature but if the appliance is left for longer period in a low ambient the freezer will defrost .GUARANTEE CONDITIONS
If, after the above checks, there is still a fault, call your local Service Force Centre.
Standard guarantee conditions
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any
Please note that proof of purchase is required for any in-guarantee service calls.part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
SERVICE AND SPARE PARTSThe appliance has been used for normal domestic purposes only, and in accordance with the manufacturer?s
instructions.
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your localThe appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
Electrolux Service Force Centre by telephoning:- authorised by us.
All service work under this guarantee must be undertaken by an Electrolux Service Force Centre. Any appliance
or defective part replaced shall become the Company?s property.
0870 5 929929
This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.hours in which case a premium will be charged.
For the address of your local Service Force Centre and further information about Service Force, please visit the
website at www.serviceforce.co.ukExclusions
Before calling out an engineer, please ensure you have read the details under the heading ?Something NotThis guarantee does not cover:
Working?Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
When you contact the Service Force Centre you will need to give the following details:removable parts of glass or plastic.
1.Your name, address and post codeCosts incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
European Community (EC) or European Free Trade Area.
2.Your telephone number
3.Clear and concise details of the faultAppliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
4.The model and serial number of the appliance (found on the rating plate)
Products of Electrolux manufacture which are not marketed by Electrolux.
5.The purchase date
European Guarantee
Please note that a valid purchase receipt or guarantee documentation is required for in-guaranteeIf you should move to another country within Europe then your guarantee moves with you to your new home
service calls.subject to the following qualifications:
The guarantee starts from the date you first purchased your product.
The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of
CUSTOMER CARE DEPARTMENTuse for this brand or range of products.
For general enquiries concerning your Electrolux appliance or for further information on Electrolux products,This guarantee relates to you and cannot be transferred to another user.
please contact our Customer Care Department by letter or telephone at the address below or visit our website
at www.electrolux.co.ukYour new home is within the European Community (EC) or European Free Trade Area.
The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
Customer Care Department The product is installed taking into account regulations in your new country.
Electrolux
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your
55-77 High Streetnew home. They will then ensure that the local Service Organisation is aware of your move and able to look
Slough
after you and your appliances.
Berkshire
SL1 1DZFranceSenlis+33 (0)3 44 62 20 13
GermanyNürnberg+49 (0)800 234 7378
08705 950 950 *
ItalyPordenone+39 (0)800117511
* calls to this number may be recorded for training purposes.SwedenStockholm+46 (0)20 78 77 50
UKSlough+44 (0)1753 219898
1011 |
ACEC
